Territory Manager

Company Overview

Total Filtration Services, Inc, is the largest full line distributor of filtration products and services in North America. It operates 13 stocking branch locations throughout the United States with headquarters in Troy, MI, and has a strong national network to manage any filtration needs. Its technical sales staff recommends filtration solutions based on each customer’s unique needs. The company serves automotive, aerospace, food and beverage, data centers, chemical, metals, power generation, general industrial, heavy equipment and oil/gas production markets.

The Territory Manager is responsible for business development within the state of Florida. The role utilizes technical expertise to sell deeper into current accounts (organic growth) and acquire new business accounts with filtration product and services needs. The manager reports call activity using CRM and other required tools, develops professional relationships with key customer contacts and sells across all filtration product lines to all industries.

• Work within all established safety guidelines and ensure safety policies and procedures are adhered to.
• Provide world class customer service to internal and external customers.
• Establish rapport and develop solid relationships with key customer contacts and vendors.
• Meet and exceed sales and margin targets, including monthly forecasts and annual budget.
• Prospect for and acquire new business at all volume levels by promoting the total filtration management concept, focusing on accounts with annual volume greater than $5k.
• Maintain and grow sales to existing customer base by understanding each customer’s unique product needs and offering solutions across all disciplines of filtration.
• Organize and prioritize responsibilities to ensure effective and efficient territory coverage.
• Evaluate filter applications for value optimization and solution presentation.
• Complete the required weekly sales call activity, including:
  • A minimum of 15 face‑to‑face sales calls during the prime selling hours of 7am‑3pm.
  • Additional cold calls around the face‑to‑face “anchor” calls.
  • Regularly utilize CRM software to maintain customer contacts, document sales call activities, record value added services/cost savings and actively manage opportunities through the lifecycle of the sale.
• Develop solid technical skills by participating in all company and vendor sponsored product training and utilizing other resources for self‑study.
• Generate timely and accurate quotes using the company’s business system.
• Utilize the TFS catalog and media library for presentations to key purchasing personnel.
• Support company initiatives in marketing, sales and training.
• Manage and ensure compliance regarding implementation of new accounts, including new strategic account launches by corporate.
• Maintain monthly expense and mileage reports.
• Use auto‑generated reports to understand, manage and develop business to ensure compliance with pricing, margin, CRM and other expectations.
• Understand and utilize TFS business systems.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Excellent oral and written communication skills in English.
• Good attention to detail with timely follow‑up skills.
• Professional appearance and behavior.
• Solid organizational skills with the ability to prioritize effectively.
• Strong computer skills, including Microsoft Office with proficiency in Outlook, Word and Excel.
• Ability to work effectively under pressure and manage multiple assignments simultaneously.
• Meet appropriate deadlines, be responsive and accessible.
• Accurate and results‑oriented.
• Commitment to providing exceptional customer service to both internal and external customers.
• High mechanical aptitude with the ability to quickly grasp technical information.

• Proven and progressive sales success.
• Ability to negotiate effectively.
• Ability to build solid professional relationships.
• Proficien…