Call Clerk

Description

Position Summary:

Individual supports retail center activity through assisting customer walk‑ins, customer will call orders processing and returns processing.

Position Summary:

Individual supports retail center activity through assisting customer walk‑ins, customer will call orders processing and returns processing.

List the essential job duties that are specific to the position.

• Greet customers entering will call area.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators and cash registers.
• Process merchandise returns and exchanges.
• Maintain clean and orderly checkout areas and complete other general cleaning duties.
• Receive, verify, and store incoming material orders; pick required quantity of material for customer processing or staging.
• Cycle‑count all parts bins as needed.
• Stage material in proper location for pick‑up/shipment and/or loads on trailer.
• Communicate effectively with others within and outside the work group.
• Other duties as assigned.

Education:

High school diploma or equivalent.

Years of Experience

Required:

1 to 2 years

Experience required in:
Customer facing role or warehouse order selecting.

This position is working with commercial truck parts. Must be able to lift 30 - 40 lbs.