Lead Sales; Key Holder

Job Introduction

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

Our mission is to enhance the quality of our customers’ lives  put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Lead, Sales (Key Holder) – You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.

• Create engaging experiences for customers by sharing expertise on enhancing your home.
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures.
• Provide supervision to ensure store meets financial goals and associates provide world‑class service to guests.
• Maintain visual, replenishment, cleanliness, safety and back‑of‑house standards during manager‑on‑duty shifts.
• Perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First philosophy.

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• 1‑3 years retail sales experience with shift supervision experience preferred.
• 1‑2 years experience in home‑related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).

• Must be mobile on the sales floor for extended periods.
• Must be able to lift and mobilize medium to large items, up to 75 lbs., using appropriate equipment and safety techniques.
• Full‑time associates are expected to have open availability to meet the needs of the business.
• Part‑time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week, with availability on separate days.

• A generous discount on all Williams‑Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program that supports physical, financial and emotional health.
• Paid vacations and holidays (full‑time).
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).
• Cross‑brand and cross‑functional career opportunities.
• Online learning opportunities through brand‑specific resources and WSI University.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer.

This role is not eligible for relocation assistance.

Williams‑Sonoma, Inc. considers qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance and other applicable laws.