Collections Representative

Location: Atlanta, GA 30339 (ONSITE)

Duration: 3 - 6 Months (CONTRACT ROLE)

Shift/Hours: 1st - Monday - Friday (9am - 6pm)

The Collections Representative will be responsible for performing all administrative duties related to the collection and payment application of outstanding service and repair invoices to ensure departmental efficiency and cost-effectiveness.

• Make regularly scheduled collection calls on all assigned account balances.
• Maintain follow-up systems to ensure customers fulfill their promises.
• Enter clear and concise notes regarding all collection calls for account history.
• Display thorough knowledge of service, extras, repair documentation, billing, insurance certificates, contracts, lien waivers, etc.
• Use contract language in negotiations with customers, understanding payment terms and conditions.
• Prioritize responsibilities efficiently, remaining organized and detail-oriented with a focus on customer service.
• Monitor accounts for potential write-offs, prepare credit and bad debt write-off requests for approval.
• Coordinate monthly conference calls with district and branch personnel.
• Achieve full coverage of the assigned portfolio of accounts.

• High school diploma or GED.
• Six months or more related experience/training in collections.

• Seniority level: Entry level
• Employment type: Contract
• Job function: Accounting/Auditing, Finance, Administrative
• Industries: Staffing and Recruiting, Accounting, Manufacturing

Note:

The salary range is $20.00/hr - $23.00/hr, based on skills and experience. This is an onsite role. For more details or to apply, contact the recruiter or visit the job posting.