Licensed Optician - Cumberland Mall

Licensed Optician – Cumberland Mall

Lens Crafters

Position:
Part‑time

Store #: 000638 Lens Crafters

Requisition

Lens Crafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight because quality care helps us see the joy in life, learn from the best, and innovate the future in optical care.

At Lens Crafters, we want every person who enters our doors to feel our passion for care. We’re committed to taking care of you so you can bring the best quality experience to our patients and customers. Lens Crafters is part of Essilor Luxottica, a global leader in vision care products and solutions.

• Welcome all customers and set expectations
• Custom fit glasses & precisely place prescription in lenses
• Act as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensuring finished eyewear meets standards & customer needs
• Assist team with complex product needs & prescriptions
• Use technology accurately under time pressure, with exceptional product knowledge and appropriate tools
• Proactively explore root cause of issues, forward‑think, and ensure customer satisfaction and expectation exceedance, solution‑driven
• Multi‑task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help keep the store clean, attractive & organized
• Inform management of safety opportunities and demonstrate safe work practices
• Be resourceful, self‑motivated, and desire continual learning, improvement & results
• Adhere to company policies & procedures, including discounts, promotions & inventory management

• High School graduate or equivalent
• State licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPad/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

• Previous customer service & retail experience

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.

For a reasonable accommodation or feedback regarding this posting, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 or email HRC Be sure to provide your name, job r, and contact information so we may follow up in a timely manner.