AM Front of House Shift Leader

AM Front of House (FOH) Shift Lead - Chick-fil-A Glenwood Place

Chick-fil-A Glenwood Place is looking for an energetic and dependable AM Front of House (FOH) Shift Lead to help oversee our guest-facing operations. As a Shift Lead, you will play a vital role in ensuring excellent guest experiences, leading a team with positivity, and keeping operations running smoothly during your shift.

Pay Range: $18.00 - $19.00 per hour

Shift Availability: 5:00 AM - 5:00 PM (must have full availability for one of these shifts)

Important:
All applicants must submit a resume to be considered for leadership positions.

Responsibilities:

* Lead FOH team members during assigned shifts to ensure smooth, efficient operations

* Deliver and model exceptional guest service with speed, accuracy, and hospitality

* Train, coach, and develop team members to reach their full potential

* Communicate effectively with BOH and Drive-Thru teams for seamless service

* Support opening or closing responsibilities as scheduled

* Monitor guest satisfaction, dining room cleanliness, and service quality

Skills & Attributes:

* Desire to lead, motivate, and inspire others

* Outgoing and friendly personality with excellent communication skills

* Dependable leader with strong problem-solving abilities

* Results-driven and quick decision maker

* Goal-oriented with a focus on guest satisfaction and team success

* Ability to de-escalate guest concerns with professionalism

Requirements:

* Friday and Saturday availability required

* Minimum 2 years of leadership or management experience in food service or retail

* Ability to open the restaurant (for AM shift leads)

* Exceptions may be made at the discretion of the Operator

Benefits:

* Competitive pay

* Free employee meals during shift

* Opportunities for advancement and ongoing leadership training

* Positive and team-oriented work culture

* Sundays off

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. The Glenwood Place location opened in June 2016. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.