In-Room Dining Order Taker​/Server – Waldorf Astoria Atlanta Buckhead

Overview

Waldorf Astoria is looking for an In‑Room Dining Server to join the Food and Beverage Team at this Atlanta property.

Location:

Atlanta, GA. This role is Full‑Time with a shift schedule that varies and requires availability to work weekdays, weekends, and holidays.

• Deliver and serve food and beverage items to guests in a timely, friendly and efficient manner as part of the hotel’s ongoing effort to deliver outstanding guest service and financial profitability.
• Set up room service trays and tables for incoming orders.
• Retrieve checks, set tables to specifications, retrieve food and beverage orders from the kitchen and bar, and deliver to guest rooms and meeting rooms.
• Serve meals to guests, collect guest trays, and respond to guest requests in a timely and courteous manner.
• Present checks to guests and obtain payment; return payments/signed checks to the order taker.
• Perform order taker duties and answer the room service telephone as needed.
• Serve alcoholic and non‑alcoholic beverages in accordance with federal, state, local and company regulations.

• Prior experience in a luxury in‑room dining establishment is preferred.
• Ability to work in a safe, prudent and organized manner.
• In‑depth knowledge of food and preparation; good knowledge of wine.
• Ability to relate to all levels of guests and management; ability to handle multiple tasks at one time.
• Excellent communication and organization skills; ability to consistently delight and satisfy guests and handle guest requests in a detailed manner.
• Read, write and speak English proficiently.
• Professional appearance and demeanor at all times.
• Ability to work a flexible schedule and accommodate shift requirements.

Job classification:
Full‑Time

EOE/AA/Disabled/Veterans