Director, Communications

The Director, Employee Communications works in close partnership with HFHI’s senior leaders and members of the Global Communications team to organize and support strategic, employee-focused communications that engage and inform HFHI employees globally on the organization’s strategic plan, activities, programs, performance, staff hires, moves, and other updates. The Director should have a love of internal communications, be employee engagement-focused, proactive, strategic, and creative in approach, and suited for a complex, fast-paced, fully engaged environment - ensuring at all times that HFHI employee communications are high-quality, accurate, appropriate in tone and messaging, and supportive of Habitat for Humanity’s strategic plan and related initiatives.

100% remote within the United States or San Jose, Costa Rica.

• Oversee key employee communication vehicles, including the HFHI intranet, leadership messages, video updates, weekly employee e-newsletter, town hall meetings and other live events, and more. Manage a robust editorial calendar to ensure the execution of consistent, timely delivery of information across these and other communications tactics.
  
  - 30%
• Embrace and cascade HFHI’s mission, vision, brand, values, employee highlights, success stories, and milestones to HFHI employees globally, in alignment with the organization’s strategic plan and overall employee communications and engagement strategies. As part of this work, continually ideate to build greater employee synergies and collaboration across HFHI’s global footprint.
  
  - 10%
• Provide leadership and management support to the Senior Specialist, Employee Communications, including guidance, editorial support, annual goal setting, and clear project deliverables.
  
  - 15%
• Lead the development and execution of cross-functional internal communications plans and strategies for teams other than HR, as assigned, in alignment with the business needs and goals of functional teams within the organization.
  
  - 15%
• Lead weekly planning meetings and deliver on-time project management for the Employee Communications team. As part of this work, manage a robust analytics and measurement approach to gauge the effectiveness of key communication channels and behaviors, with the goal of continuous improvement.
  
  - 10%
• Partner with Senior Director, Global Organizational Communications and HR leaders to develop strategic and actionable communications that align with the organization’s culture/people strategies.
  
  - 10%
• In collaboration with the Senior Specialist, Employee Communications, generate creative and timely storytelling opportunities that include written and video content for existing and potential employee communication channels.
  
  - 10%

• BS/BA in Public Relations, Communications, Marketing, English, or Business-related field or equivalent experience is required.

• Minimum 10-15 years successful work experience in internal/employee communications for mid-sized or larger organizations, preferably within nonprofit and/or global settings.
• At least 5 years people management also preferred.

• Expertise in goal-achieving internal communications strategy and messaging.
• Exceptional writing and editing skills - including the creation of clear and compelling content that is tailored to the audience and business need.
• Strong project management skills that require limited supervision, along with a professional commitment to proactive work, keeping colleagues informed, and on-time delivery of assignments.
• Proficiency in Microsoft Teams and Zoom virtual meeting platforms (or the ability to learn), as well as SharePoint, Word, PowerPoint, and common layout and design software associated with print, video, and digital communications.
• Business savvy and comfort interacting with people at all levels of an organization, including the ability to effectively maneuver within and learn a complex organization.
• Proven success utilizing innovative technology and digital experiences to connect with internal audiences and drive interaction. Ability to identify emerging communications…