Senior Manager, Consulting & Analytics

Overview

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including issuers, merchant acquirers, co-brand and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The US Consulting team within VCA provides consulting services for Visa’s clients in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

The VCA team is looking for an experienced Senior Manager to join our Enablers segment and play a role in delivering high impact projects for Visa’s clients in the North America region. The Enablers segment looks after merchant acquirers, processors, payfacs, issuer processors, and other emerging businesses in the payment ecosystem that cater to the B2B sector. Most engagements are focused on developing strategies for our clients (e.g., market penetration, growth acceleration, product development, performance benchmarking and segmentation, risk management, customer life cycle optimization, etc.).

Specific responsibilities include:

• Contribute to consulting project work, which involves playing a lead role and/or contributor role.
• Manage select accounts and support business development efforts
• Playing a leadership role to identify required timelines, resources, SMEs, etc. to align with project scope and objectives.
• Coach and develop junior project team members.
• Collaboration with other Visa teams to bring One Visa approach to delivery.
• Building a storyline to help the client link insights to recommendations.
• Developing frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
• Build solutions and actionable insights that will help clients to grow their portfolios and customer engagement in their core business.
• Partner with peers in other functional areas (data science, sales, marketing, risk, etc.) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.
• Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments.
• Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients.
• Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Relevant experience at large management consulting firm or US Financial Institution
• Payments/Financial Services experience
• Strong Analytical/Quantitative Background
• Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card issuing experience
• Excellent communication, storytelling and presentation skills
• Team player
• Techn…