Operations - Assistant Property Manager

Join to apply for the OPERATIONS - ASSISTANT PROPERTY MANAGER role at NSA Storage
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We are seeking to empower a highly motivated, goal-focused, customer-oriented team member for the role of Assistant Property Manager. Our company, a leading provider of self-storage solutions, is committed to diversity and growth. As an Assistant Property Manager, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer service, and contributing to the overall success of the organization.

• Salary: $17.50 - $19.00 per hour
• Store Addresses:
  • 30320 Beck Rd, Wixom, MI 48393
  • 20945 Link Rd, Southfield, MI 48033
  • 24500 Sinacola Ct, Farmington, MI 48335

• Work independently to manage daily property operations.
• Provide exceptional service to customers, including answering inquiries, assisting with storage needs, and processing rental agreements.
• Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
• Process payments, issue receipts, and manage delinquent accounts, including collection efforts.
• Conduct cash drawer audits and execute bank deposits per company policies.
• Enforce company policies and procedures to ensure compliance, with a focus on safety and maximizing units available for rent.

• Valid driver’s license.
• Cash handling experience preferred.
• Ability to work unsupervised.
• Basic computer knowledge.
• Ability to multitask.
• Experience in sales.

• Conduct property walks often during shifts.
• Spend about 50% of time in outdoor environments, including walking, climbing stairs, and opening large doors frequently.
• Maintain cleanliness and appearance of the property, including regular inspections and maintenance tasks such as sweeping, mopping, changing light bulbs, etc.
• Ability to lift/move items weighing up to 35 pounds.
• May be required to run errands for the facility and travel to other store locations.

An Assistant Property Manager’s day is dynamic and diverse. You will start by preparing for opening, ensuring everything is clean and in working order, counting the cash drawer, and conducting a property walk-through. Throughout the day, you’ll assist customers in finding the right storage solutions, handle rental agreements, process payments, and address any concerns. You’ll also perform regular inspections, check maintenance needs, and ensure safety and security measures are in place.

In between customer interactions, you may engage in virtual meetings, collaborative projects, and continued training. The day ends with closing procedures and securing the property. With a work/life balance that allows five days a week (no Sundays) and being off work by 6 p.m., you’ll have time for personal pursuits.

• Rotating Schedule
• Health Benefit Options
• Supplemental Benefits such as dental, vision, life, and more!
• 401(k) with great company match!
• Paid Time Off
• Advancement Opportunities
• Holiday Pay
• Paid Training
• Employee Referral Program
• Storage Unit Discounts
• Sundays Off!

NSA Storage is an equal opportunity employer. Employment and promotional decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, or status as a covered veteran. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.

Visa sponsorship is not currently available. Only permanent residents and U.S. citizens will be considered.