Transitions Support Specialist

The Transitions Support Specialist plays a critical role in ensuring seamless operational transitions for property acquisitions, dispositions, and new developments. This position provides end-to-end administrative ownership of key integration tasks, serving as the central coordinator for due diligence, data collection, documentation, and communication across internal teams and external partners.

• Lead the administrative process for onboarding new properties into the portfolio, including data entry, deliverable collection, and coordination of transition checklists.
• Oversee offboarding activities for property dispositions, ensuring timely and accurate transfer of records, documents, and assets.
• Maintain organized and accessible acquisition/disposition files for compliance and audit purposes.
• Provide administrative support to the Transitions Manager for client and property integration needs.
• Assist and/or lead transitions to ensure all takeover processes are within company policy and procedure including, but not limited to transition calls, project manager and liaison between support departments, managers, and owners.
• Act as liaison between client & Peak Made for transition properties, supporting client kickoff and attending regular update calls.

• Coordinate administrative tasks for new property launches as detailed on the New Development Checklist and as directed by the Transitions Manager.
• Track development milestones and manage documentation related to construction handoff and operational preparedness.

• Serve as a point of contact for gathering, reviewing, and organizing due diligence materials.
• Ensure all required property and operational data is complete, accurate, and delivered on schedule.
• Collaborate with cross-functional teams to track outstanding items and address information gaps.
• Assist with due diligence report, write-up and delivery.

• Maintain detailed project plans, checklists, and timelines for all property transitions.
• Coordinate with internal departments to ensure smooth integration and handoffs.
• Monitor progress against deadlines and elevate risks or delays to the Transitions Manager.
• Maintain integration process documentation and suggest improvements for efficiency.
• Maintain knowledge of Company policies & procedures.
• Perform other duties and tasks assigned by the Transition Manager.

This position is reported directly to the Transitions Manager.

• Property Team Members

• Regional VP/Regional Managers
• Shared Services
• Client Services
• People Operations
• Sales & Marketing
• Risk & Compliance
• Accounting
• Information Technology

• Clients
• Outgoing & Incoming Management Companies
• Vendors
• Service Technicians
• Residents
• Guarantors

• Candidate must have a successful track record in Property Management.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Must be able to travel to newly acquired properties and due diligence assignments.
• This position is a minimum of 50% travel, including air travel.
• High school diploma or equivalent required;
  College degree preferred.
• A valid driver's license is required.
• Must be at least 25 years of age to be able to meet some car rental requirements.
• Computer literacy required.
• Must be proficient in Entrata and Microsoft Office applications.
• Strong written and verbal communication skills.
• Must have excellent communication, customer service, and organizational skills.
• Ability to work on a flexible schedule which may include weekends as necessary to fulfill job assignments.