Senior Program Manager; B2B

We’re hiring a Senior Program Manager (B2B Clients) to own the full lifecycle of complex, multi-channel programs across brand, demand, media, CRM, and digital. This role is accountable for converting business objectives into executable plans, driving cross-functional alignment, and delivering programs that are on time, on budget, and tied to measurable outcomes. The candidates for this position must experience servicing B2B clients within an agency setting.

• Convert business goals into clear work plans, briefs, milestones, and KPIs.
• Orchestrate integrated workflows across strategy, creative, media, CRM, and web.
• Run structured cadences, reviews, and approvals with zero ambiguity on decisions.
• Maintain dashboards, documentation, and reporting as the authoritative source of truth.
• Own budgets, SOWs, forecasts, and margin performance at the program level.
• Drive predictable burn and intervene early to correct deviations.
• Coordinate with Finance, Resource Management, and Account Leads to optimize staffing.
• Systematize workflows, templates, and processes to reduce cycle time and operational drag.
• Build strong, direct relationships with clients and senior stakeholders.
• Mentor PMs/producers and elevate overall delivery discipline across teams.
• Surface risks early, resolve blockers decisively, and identify expansion opportunities.
• Model a high-accountability operating rhythm across all work streams.

• Programs deliver quantifiable business outcomes with no gaps in measurement.
• Teams operate with clear priorities, sustainable capacity, and efficient handoffs.
• Workflows show reduced rework, faster cycle times, and controlled delivery costs.
• Revenue expands through disciplined scope management and proactive program growth.

• 8–10 years of program/project management experience, with significant time in an agency environment supporting B2B Clients (
  * Must have experience working in with B2B clients to be considered for this role)
• Demonstrated ability to run large, integrated marketing programs end-to-end.
• Strong financial management capability (budgets, forecasts, profitability).
• Advanced stakeholder management and leadership skills.
• Experience managing external vendors and cross-agency partners.
• Proficiency in modern PM platforms (Asana, Workfront, Jira, Smartsheet).
• Ability to turn ambiguous objectives into clear, executable plans.

* Work hours for this role are 9am-6pm EST hours*