Office Administrator and Operations Support
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-01-30
Listing for:
USA Insulation Company, Inc.
Full Time
position Listed on 2026-01-30
Job specializations:
-
Management
Administrative Management, Operations Manager, Business Administration -
Business
Administrative Management, Operations Manager, Business Administration
Job Description & How to Apply Below
USA Insulation of Fairfax County Office Manager & Operations Coordinator Overview
This role ensures smooth daily operations and effective project management for insulation services. The Office Manager & Operations Coordinator supports strategic planning, team coordination, and client satisfaction while driving operational efficiency.
Key Responsibilities Project & Schedule Management- Review daily/weekly installation plans and coordinate with GM and President on timelines and budgets.
- Collaborate with sales reps and clients to align project scope and expectations.
- Monitor job progress and assist on‑site leads with scheduling adjustments and issue resolution.
- Office/storefront‑based with occasional on‑site presence
- Hours:
7:45 AM – 4:30 PM, Monday–Friday - Salary: $32,500–$37,500/year depending on experience
- Benefits
:
Federal holidays, 2 weeks PTO, individual healthcare after 1 year (may be negotiable sooner)
- Streamline workflows and recommend process improvements.
- Manage inventory and assist with supply chain data tracking.
- Coordinate monthly supply deliveries to optimize crew efficiency.
- Support and guide insulation technicians as needed.
- Track client feedback for installer incentive program and share updates in morning meetings.
- Coordinate training with Corporate for new Lead Techs when required.
- Promote a culture of accountability and continuous improvement.
- Serve as primary contact for clients, ensuring clear communication and satisfaction.
- Maintain and grow commercial client relationships.
- Schedule in‑home assessments and greet walk‑in customers professionally.
- Provide data to GM and CEO on project performance and operational metrics.
- Review payroll and expenses with CEO to identify cost‑saving opportunities.
- Collect marketing source data from homeowners and update tracking spreadsheet.
- Arrive 15 minutes before crew meeting to prepare morning briefing
- Share job details, schedule updates, and incentive program status.
- Monitor job progress and adjust next‑day plans as needed.
- Answer customer calls and coordinate assessments.
- Maintain marketing effectiveness data.
- High School Diploma
- Experience in management or customer service
- Strong leadership, organization, and communication skills
- Proficiency in Word, Excel, and Power Point
- Knowledge of insulation practices preferred
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