Mgr,Business Ops; -Communications Manager Job Atlanta area,Georgia USA,Management

Position: Mgr 2, Business Ops (Change-Communications Manager)

Mgr 2, Business Ops (Change-Communications Manager)

The State Accounting Office (SAO) provides accounting and financial reporting expertise for the State and is statutorily responsible for statewide financial reporting. The SAO also provides enterprise oversight and management of the State’s Enterprise Resource Planning (ERP) system, accounting policy development, financial business process improvement recommendations, and management of the payroll and accounting shared service centers.

Georgia’s State Accounting Office (SAO) is seeking a Change Management & Communications Manager, who under broad supervision, will support organizational readiness and communication activities for the state’s new ERP system, GA@WORK (Workday), through implementation and sustainment. The system will serve the state’s full workforce by providing human capital, finance and procurement business support at the July 1, 2026, go-live.

Responsibilities include supporting and executing the project’s communications and change management plans. Developing communication materials, information publications and presentations. Developing agency key readiness indicators, creating methods and tools for measuring readiness throughout the implementation, supporting agency leadership, project team, and Next Gen Change Network personnel through the change process, and supporting interactions with agency stakeholders. This role is also responsible for assisting with the execution of the project’s change management strategy and plans, including stakeholder engagement, sponsorship plan, and change impact and readiness plan.

Mgr2, Business Ops (Change-Communications Manager) – GSM
011

Pay Grade: M

Salary Range: $56,310.72 - $73,677.24

Primary Duties and Responsibilities:

Coordinate, prepare, and execute communications related to the Workday system and related process changes, including coordination of leadership forums, employee newsletters or alerts, informational sites and manuals, training curriculum, and other related assets

Supports ongoing change management activities, including the Change Network and Super User programs

Manage through complexities to deliver sustainment and adoption of system and behavioral changes

Collaborates and contributes as a member of the program OCM team that includes change management, communications and training

Assists in tracking and measuring organizational readiness and adoption metrics, analyzing data and insights through implementation and sustainment

Assesses change resistance and provides mitigation strategies, plans and activities

Analyzes, translates and addresses change impacts collaboration with project stakeholders and the program OCM team / SAO team

Collaborates with Workstream teams and communicators to identify, develop and deliver on stakeholder engagement activities

Collaborates with data and technology teams to plan and execute change and communication activities as needed

Contributes to program, project and leadership communication content and materials as needed

Facilitates meetings, including setting agendas, identifying participants, documenting and following up on action items

Drafts and facilitates project and enterprise communications and follows project review process

Responds to routine inquiries about the organization by answering questions or directing them to the appropriate party, research answers to questions

Tracks plan activity details and progress to evaluate effectiveness and plan ahead for change management strategy and plans

Skills and Competencies:

Skilled in cross-functional relationship management / influencer who can build trust and awareness
Strong written and verbal communication skills
Exceptional writing skills and creative outlook with strong attention to detail, editing, and tone
Ability to collaborate across technical, business and leadership teams
Ability to create strong presentations with accurate content and appealing visuals in Power Point
Strong analytic and problem-solving skills
Ability to assess and analyze feedback and provide recommendations fit for purpose

Minimum Qualifications:

Bachelor's degree in operations management, business administration, or a related field…


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Job Posting Language

Mgr , Business Ops; -Communications Manager