Manager, Management

Manager, Payment Support page is loaded## Manager, Payment Support locations:
Sandy, UTtime type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR570AB
OUT REPAY  REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities.

The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

ABOUT

THE ROLE We are looking for a Manager, Payment Support to join our growing team. REPAY is looking for someone to lead a team of payment specialists responsible for enrolling vendors, processing and researching payments, among a variety of other tasks. This role will work onsite in our Utah office. We work hard, but we have lots of fun doing it.

If a cool, collaborative, and challenging work environment sounds appealing, you’ll fit right in.
** RESPONSIBILITIES**
* ** Timecard Approval:
** Review and approve employee timecards to ensure accuracy and compliance with company policies.
* ** PTO Management:
** Coordinate and balance Paid Time Off requests to maintain appropriate staffing levels.
* ** Work Distribution:
** Assign and manage daily workloads to ensure efficient operations and timely task completion.
* ** Performance Observation:
** Monitor employee performance to ensure adherence to quality standards and operational expectations.
* ** Coaching & Development:
** Provide ongoing coaching, feedback, and support to drive performance improvement and professional growth.
* ** Interviewing & Hiring:
** Conduct applicant interviews and assess candidates to identify and select top talent.
* ** KPI Reporting:
** Prepare and review monthly Key Performance Indicator (KPI) reports to evaluate team and individual performance.
* ** Product & Role Knowledge:
** Maintain in-depth knowledge of the Payment Specialist role to effectively support and guide the team.
** SKILLS & EXPERIENCE NEEDED
*** Minimum of 3-5 years of prior experience in a managerial or team lead role.
* Proven experience managing teams and/or projects in a professional setting.
* Demonstrated ability to establish processes, improve efficiencies, and drive operational excellence.
* Strong leadership skills with the ability to inspire, guide, and motivate team members.
* Excellent verbal and written communication skills, with the ability to communicate effectively with team members, stakeholders, and executive leadership.
* Effective active listening skills, including the ability to provide constructive feedback and resolve conflicts professionally.
* Strong organizational skills, including time management, task prioritization, and resource allocation.
* Ability to build strong, empathetic, and trust-based relationships with team members. WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHINGGROWTH & PEOPLE-CENTERED LEADERSHIP  As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY).

For the past three consecutive years, we have placed on the ACG Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY’s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with company wide meetings where our leaders share company vision and encourage employees to ask questions.

FUN WORK…