VP, Operations

Asset Living is a third‑party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.

Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe ‘Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization.

Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.

Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.

The Vice President of Operations is a senior leadership role responsible for overseeing a large, diverse portfolio of residential properties through direct supervision of Regional Vice Presidents, Regional Managers, and on‑site teams. This role ensures operational excellence, client satisfaction, and team development while aligning daily execution with broader company goals. The VP, Operations acts as a key connector between the field, clients, and executive leadership.

• Oversee operational performance across a multifamily and/or student housing portfolio, typically covering up to 20,000 units.
• Support direct reports (RVPs, Regional Managers) in achieving performance goals, meeting client expectations, and executing strategies.
• Guide budgeting, forecasting, and proforma planning to ensure assets meet financial goals and ownership targets.
• Identify and solve inefficiencies in workflows, technology use, and communication systems to improve performance and reduce cost.

• Build and lead a high‑performing operations team by mentoring Regional Managers and RVPs and supporting leadership development.
• Promote a culture of accountability, transparency, and collaboration.
• Ensure hiring decisions support long‑term success and monitor portfolio‑level employee retention and performance.
• Recognize and develop talent internally to build succession pipelines and future leadership capacity.

• Serve as a primary point of contact for clients and ownership groups, proactively engaging in discussions around performance, strategy, and growth.
• Join or lead property calls and client meetings as needed to support the team and strengthen relationships.
• Lead or participate in RFP responses, pitches, and business development opportunities.
• Ensure strategic alignment with clients by identifying opportunities for improvement and growth across their portfolio.

• Foster a customer‑first culture for both internal (employee) and external (resident, client) stakeholders.
• Maintain a strong executive presence to build trust and confidence in service delivery.
• Proactively address potential concerns using data and insights to anticipate and prevent…