Director of Operations

Director of Operations page is loaded## Director of Operations remote type:
Hybrid Working locations:
Atlanta,GAtime type:
Full time posted on:
Posted Todayjob requisition :
R0028968
** Inspire Teams. Lead Operations. Grow Your Career.
** Valet Living is looking for a Director of Operations who’s ready to take charge, leading and empowering a team of Operations Managers, Area Leaders, and service teams across a large region. This role is about setting the strategic direction, driving performance, and optimizing processes to ensure we deliver top-tier service to our clients.
** Compensation & Work Environment Details:
**** Salary Range:** $85,000 - $105,000
** Bonus Target:
** 17.5% of annual salary, paid quarterly
** Auto Allowance & Reimbursement:
** Bi-weekly fixed contribution + monthly variable mileage reimbursement
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* Schedule:

** Field-based role with frequent travel within your assigned region  
** Travel:
** Up to 40% of the time
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* What You’ll Do:

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* ** Lead High-Impact Teams:
** Guide and mentor a team of Operations Managers and Area Leaders, driving a culture of accountability, engagement, and high performance resulting in business growth, client retention and best-in-class customer satisfaction.
* ** Strategic Leadership:
** Develop and execute operational strategies aligned with company goals to drive efficiency, scalability, and superior service delivery.
* ** Financial Stewardship:
** Manage P&L and cost accountability, ensuring all operations stay within budget while maximizing profitability.
* ** Resource Planning & Agility:
** Oversee resource planning to ensure the company is equipped to meet evolving operational challenges and capable of rapidly responding to new opportunities.
* ** Drive Operational Excellence:
** Monitor and analyze key performance indicators (KPIs) and operational metrics, leading continuous improvement initiatives to enhance productivity and service quality.
* ** Client Partnerships:
** Establish and maintain trusted advisor relationships with key client stakeholders to ensure client satisfaction and business growth.
* ** Talent Development:
** Lead talent strategies in partnership with Human Resources, with a focus on attracting, developing, and retaining service-oriented team members. Actively support the full talent lifecycle—including recruitment, onboarding, performance management, associate relations, and ongoing coaching—to build high-performing teams and strong leadership pipelines.
* ** Business Growth:
** Collaborate with Sales and Field Operations teams to drive growth within the region, identifying opportunities to expand services and optimize client relationships.
* ** Fleet & Inventory Management:
** Coordinate with the Fleet team to ensure regional fleet needs are met and optimize warehouse operations.
* ** Safety & Compliance:
** Ensure safety standards are met and all operational practices are compliant with company policies and regulations.
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* What We’re Looking For:

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* *
* Experience:

** Minimum of 7 years of management experience, with at least 3 years in a leadership role overseeing remote teams across multiple geographies.
* ** Proven Leadership:
** Strong background in managing high-performance teams, including recruitment, training, and development, with a focus on driving results.
* ** Industry Expertise:
** Experience in retail, hospitality, home services, or a relevant B2B services industry with a client-first strategy.
* ** Financial Acumen:
** Proven track record in P&L or cost center control, with a keen ability to manage budgets and optimize financial performance.
* ** Project Management:
** Advanced project management skills, with a strong attention to detail, problem-solving capabilities, and effective time management.
* ** Communication

Skills:

** Exceptional written and verbal communication skills, with the ability to engage and influence stakeholders at all levels.
* ** Analytical & Data-Driven:
** Strong background in using business analytics to inform decision-making and drive operational improvements.
* ** Technology Proficiency:
** Advanced skills in MS Word, Outlook, Excel, PowerPoint; familiarity with business management software.
* *
* Education:

** Bachelor’s…