Senior Project Manager

Drive comprehensive relocation excellence as a Senior Relocation Project Manager with JLL. You will lead complex move projects from conception through completion while ensuring exceptional customer satisfaction and strategic cost management. You’ll develop project scopes, schedules, and budgets that meet financial objectives, serve as the primary client contact for all relocation activities across corporate real estate environments, and act as a strategic change agent who reviews processes, implements best practices, and drives business growth through enhanced client relationships and service delivery excellence.

• Manage all relocation activities incorporating best practices, ensure compliance with documented processes and JLL policies, maintain operations manuals, and serve as single point of contact providing regular scope, schedule, and budget updates to clients.
• Develop and implement relocation project plans through collaboration with facility managers, project managers, and construction teams while procuring move labor through RFP processes and managing supporting suppliers including technology, telephony, and furniture vendors.
• Meet financial objectives by forecasting requirements, preparing annual budgets, analyzing variances, and initiating corrective actions while performing CAFM system data input and delivering project‑specific reporting and BI surveys.
• Facilitate project meetings with internal staff and stakeholders, participate in client planning meetings, coordinate schedules and budgets with service providers, and provide on‑site presence for move orientations and issue resolution.
• Enhance team revenues through client relationship maintenance and expansion, function as subject matter expert for specific services, participate in RFP responses and proposal pricing, and represent JLL at industry networking events.
• Develop and implement detailed communication plans, exhibit strong verbal communication across all organizational levels, meet client expectations while maintaining scope and budget, and identify critical issues requiring resolution.
• Provide career guidance and development for employees including mentoring and career pathing, deliver excellent onboarding and training, participate in performance management programs, and conduct screening, interviews, and hiring practices.

• College degree strongly preferred in Accounting, Business, Architecture, Engineering, Interior Design, or Construction Management with 4-6 years of facility, project, or construction‑related experience in Corporate Real Estate environments.
• Minimum 2 years as Relocation Manager or related experience with proven track record managing complex move projects and delivering exceptional client satisfaction.
• Proficiency in range of information technology tools and platforms including CAFM systems, project management software, and business intelligence reporting tools.
• Strong analytical, organizational, and presentation skills with ability to forecast requirements, analyze variances, and develop comprehensive project plans and budgets.
• Excellent written and verbal communication skills with ability to facilitate meetings, present to executive audiences, and maintain clear stakeholder communication throughout project life cycles.
• Proven ability to manage cross‑functional teams, provide career development guidance, and create environments of teamwork, cooperation, and performance excellence.
• Experience as change agent reviewing processes, policies, and practices while initiating beneficial changes and implementing best practices across complex organizational environments.

• Background in team management, talent development, and performance coaching with experience conducting hiring practices and building high‑performing project teams.
• Experience in client relationship management, proposal development, and revenue growth with understanding of RFP/RFQ processes and contract terminology.
• Deep knowledge of corporate real estate operations, workplace transformation initiatives, and facility management best practices with understanding of emerging industry trends.
• Advanced financial management experience including budget development, cost analysis, and pricing strategies with ability to manage P&L responsibilities for project portfolios.
• Experience with advanced CAFM systems, business intelligence platforms, and emerging workplace technologies that enhance service delivery and operational efficiency.
• Relevant certifications in project management (PMP), facility management (FMP), or related disciplines demonstrating commitment to professional excellence and industry standard.

Mid‑Senior level

Full‑time

Project Management and Information Technology