Service Technician

Overview

Summary:

Service Technicians are responsible for the overall service and maintenance of one or more apartment complexes. Under the direction of the Service Manager (or Community/Property Manager), Service Technicians are responsible for the day-to-day maintenance operations of the community to include but not limited to: general maintenance and repairs, plumbing, electrical, basic carpentry, heating and cooling, and other building systems, general grounds/curb appeal management, and “make ready” renovations.

• Ensure all service requests and repairs are made correctly and in a timely manner.
• Maintain an organized, clean and safe work area.
• Assist with monitoring inventory of parts and supplies at appropriate levels.
• Ensures the completion of service requests in 24 hours or per community policy.
• Communicate effectively with residents, fellow associates, vendors and supervisors.
• Work with Manager to maintain an effective preventative maintenance program and adhere to budget guidelines.
• Inspect grounds, buildings, and other community features as required to minimize liability concerns.
• Work with a team to ensure excellent “curb appeal” at all times.
• Assist with turnkey operations, if needed.
• Maintains and repairs buildings’ plumbing and electrical systems, including replacing worn or defective parts.
• Assists with moving furniture and unloading and storing supplies;
  Exercises safety if needed to assist with moving heavy items, such as furniture/appliances, and unloading/storing supplies.
• Operates snow removal equipment to maintain parking lots and sidewalks.
• Attend and participate in technical training programs to maintain personal skill level.
• Must be available (per One Wall Communities on-call policy) to respond to after-hours emergency requests at the community.
• Complete all One Wall University courses by the required deadline
• Troubleshoots issues to determine necessary repairs.
• Performs general repairs that do not require specialized technicians.
• Perform other related duties as assigned.