Case Manager; Pre-Suit

Join The Dennis Law Firm - A Firm That Fights for Justice

At The Dennis Law Firm, the work we do matters. For countless Americans, we are their last line of defense against insurance companies, large corporations, or defective products. From attorneys to client support staff, creative marketing to operations teams, every member of our firm plays a crucial role in the fight for consumer rights. Our team is united by one mission:
Fighting for Justice.

The Case Manager at The Dennis Law Firm provides a pivotal role in supporting our relentless pursuit in ensuring our clients get the justice they deserve. We are seeking a highly organized and detail-oriented Case Manager to join our personal injury Law Firm. The Pre-Suit Case Manager is responsible for overseeing and managing personal injury claims during the pre-litigation phase. This role involves coordinating medical treatment, communicating with clients and insurance adjusters, gathering documentation, and preparing demand packages to facilitate settlements before a lawsuit is filed.

Responsibilities:

• Serve as the primary point of contact for clients throughout the pre-suit phase.
• Coordinate medical treatment for clients, including referrals and follow-ups.
• Obtain and review medical records, bills, police reports, and other relevant documentation.
• Maintain accurate and organized case files and logs in the case management system.
• Regularly update clients on case progress and respond promptly to inquiries.
• Draft and submit comprehensive demand letters to insurance companies.
• Negotiate with insurance adjusters to secure fair settlements for clients.
• Collaborate with attorneys, investigators, and medical providers as needed.
• Prepare cases for litigation if a settlement is not reached during the pre-suit phase.

Qualifications:

• High school diploma or equivalent required;
  Associate's or Bachelor's degree preferred.
• Minimum of 1–3 years of experience in personal injury or legal case management.
• Strong understanding of personal injury law and pre-litigation processes.
• Excellent communication and negotiation skills.
• Highly organized with attention to detail.
• Proficient in legal case management software (e.g., Needles, Filevine, Clio).
• Bilingual (Spanish/English) a plus.
• Ability to work overtime, as needed.

Equal Opportunity Statement

The Dennis Law Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.