Client Support Specialist- Summer Internship

Client Support Intern Job Purpose

A hands-on role in learning the foundations of Commercial Property & Casualty Insurance. Over 8 weeks, you’ll gain exposure to account management, client service, and the inner workings of a retail brokerage firm. This internship is designed to provide valuable, real-world experience and insight into the commercial insurance industry while supporting our client service team.

• Shadow and assist the Client Service team with day-to-day servicing of clients (such as certificates of insurance, policy review, and data entry).
• Gain exposure to marketing and renewal processes, including preparing materials and analyzing coverage options.
• Support the team in reviewing client asset portfolios, insurance coverages, and risk management strategies.
• Learn how to maintain and organize client and policy information in the agency management system.
• Observe client and carrier interactions, including renewal discussions and problem-solving on coverage or billing issues.
• Participate in a capstone project/presentation that demonstrates your understanding of the commercial insurance space.

• Must have excellent computer skills and the ability to learn agency automation system; AMS 360 knowledge preferred.
• Knowledge of Microsoft Office products including Word, Excel, and Outlook.
• Strong communication skills and the ability to communicate effectively with team members and clients.
• Organizational skills required.
• High attention to detail essential.
• A high school diploma required; college degree preferred.

Dependent on Experience

Rhodes Risk Advisors is a property and casualty brokerage based in Atlanta, Georgia. We focus on delivering client centric services, implementing insurance programs custom tailored to fit our clients' needs, and reduce their total cost of risk. Our goal is to use the most innovative solutions to help reduce our clients' overall cost of risk management, improving their bottom-line revenue.