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Claims Adjuster

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: MARTA (Metropolitan Atlanta Rapid Transit Authority)
Full Time position
Listed on 2026-02-07
Job specializations:
  • Insurance
    Risk Manager/Analyst
Job Description & How to Apply Below
Position: CLAIMS ADJUSTER I

Overview

Job Description — Position posted until a viable pool of candidates has been established.

Education And/or Experience

A Bachelor's degree in Risk Management Insurance, Business Administration, or a related field plus fundamental knowledge of concepts, practices, and procedures of Risk Management. Experience in a Risk Management program can substitute on a year-for-year basis for the required college education. Personal computer skills highly desirable.

Essential Duties And Responsibilities
  • Responsible for obtaining information necessary to determine the Authority's legal liability in cases. Observes physical sites, interviews witnesses, reviews medical and/or police reports.
  • Evaluates findings, prepares written reports documenting conclusions, and recommends actions based on analysis.
  • Determines liability and/or extent of damages/payments, recommends monetary settlements, if applicable, and negotiates with claimant.
  • Studies the proper management and maintenance of claim records and files; insures that all claim records/files are properly maintained and that payments are made on a timely basis and in compliance with all applicable rules, regulations and/or conditions governing each specific claim.
  • Provides assistance and guidance to MARTA officials in the proper completion of necessary reports in compliance with all applicable laws and reporting requirements.
  • Telephones and/or corresponds with claimants, physicians, lawyers, etc., to elicit information, correct errors/omissions on forms, and/or to investigate questionable data.
  • Lawsuits
    - Requested by Law Department
    - Deliver file and discuss assignment with Senior Adjuster and Manager.
  • Responsible for pulling all diary files.
  • Performs related duties as assigned.
Americans With Disabilities Act

If you are a qualified individual with a disability, you have a right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions.

Equal Employment Opportunity

MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Classification: Exempt

Number of Openings: 1

Salary Range: $37,284-$55

Grade: 12

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