Insurance & Risk, Manager

Position Summary

Onsite The Office of Operations and Business Affairs is seeking an Insurance and Risk Manager to join their team. This position is responsible for the leadership, innovation, and management necessary to identify, evaluate, mitigate, and monitor the Institution’s operational and strategic risk. The position also supports the Institution in implementing Enterprise Risk Management.
General Duties: Overall responsibility for Insurance and Risk Management, and Business Continuity Planning activities for the organization. Responsible for leading the process of identifying, measuring, and managing insurable or hazard risks, developing reports and plans, analyzing risk/insurance problems, and overseeing the implementation of risk solutions that help optimize operations. Serve as primary point of contact with brokers, third‑party administrators, and insurance carriers to manage and mitigate risk across all lines, including but not limited to D&O, general, professional, cyber, fiduciary, employment liability, and workers’ compensation.

Receive and process institutional department incident reports. Provide adequate and timely notice to appropriate insurance carriers of all incidents involving the Institution’s assets or stakeholders. Monitor claims activity for erosion of deductibles or SIR. Manage and maintain claim databases, providing them to management as requested. Identify areas of risk to the Institution and partner with leadership to develop best practices.

Identify, develop, and maintain documentation of Institutional assets and exposures to loss. Conduct at least semi‑annual meetings with brokers and carriers to develop risk mitigation strategies. Conduct at least semi‑annual meetings with appropriate Institutional personnel and monitor internal Institutional communications to provide accurate and current risk details. Review, verify, and compile any changes in risk profiles and information that could affect coverage needs.

Lead the Institution in annual insurance renewals, including preparing all renewal applications for property, liability, casualty, cyber, malpractice, and other insurance. Compile and provide complete and accurate insurance applications and supporting documentation for all coverage sought. Serve as the resource person for all insurance‑related questions. Manage responses to requests for Certificates of Insurance and Loss History. Assist with responses to subpoenas, document requests, wage garnishments, and document hold memos.

Manage broker issuance of Certificates of Insurance, Memorandums of Insurance, and auto  as requested on an ad‑hoc basis, as well as post‑renewal issuance. Assist with exposure collection, binding, policy, endorsement and audit tracking. Maintain schedules of insurance, premium payments, and expiration control log. Initiate and submit invoices to ensure timely submissions and payments. Review insurance, indemnity and hold harmless terms within contracts related to supplier, vendor, client, and landlord agreements to ensure compliance with the corporate insurance program as well as vendor requirements.

Provide waivers of insurance requirements where permitted. Review and maintain proper electronic and hard‑copy files of the insurance policy documentation consisting of proposals, binders, policies and endorsements, and assure that the policies issued meet the broker’s and insurer’s proposals and commitments. Ensure the organization has in place appropriate risk management policies and strategies that follow applicable regulations, rating agency standards, and the strategic imperatives of the organization.

Develop and implement compliance strategies to address complex circumstances. Establish the Enterprise Risk Management architecture for the Institution. Oversee or monitor all operational risk management activities of the organization. Develop and monitor the effectiveness of Enterprise Risk Management tools, templates, practices, and policies to analyze and report enterprise risks, and to manage risks according to best practices in an enterprise risk management framework.

Oversee investigations of auto, property, general liability,…