Auto Claims Specialist II - Litigation

Overview

Zurich North America is currently hiring a Litigation Claims Specialist to join our Auto Bodily Injury Team. The candidate will report to one of our major claims hub offices. Hybrid work model offered with occasional in-office attendance may be required. Primary locations include Atlanta, GA;
Addison, TX;
Omaha, NE;
Overland Park, KS;
Schaumburg, IL;
Gold River, CA.

Under moderate supervision, the Auto Litigation Claims Specialist II will manage commercial line auto claims of low to moderate complexity and exposure within specific authority limits. This includes auto property damage and injury claims both litigated and non-litigated, uninsured and underinsured motorist claims. Role adheres to established claims-handling protocols, delivering efficient, customer-focused service.

• Bachelor’s Degree with 3+ years of experience in Claims or Insurance OR
• Zurich Certified Insurance Apprentice (including an Associate Degree) with 3+ years of experience in Claims or Insurance OR
• Completion of the Zurich Claims Training Program with 3+ years of experience in Claims or Insurance OR
• High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets, and products
• Proficiency in Microsoft Office

• 3–5 years’ experience handling commercial auto litigated claims
• Experience managing bodily injury and litigated claims
• Familiarity with uninsured and underinsured motorist coverage
• Strong verbal and written communication skills
• Proven analytical, critical thinking, and problem-solving abilities
• Effective time management, prioritization, and multi-tasking skills
• Experience working collaboratively within a team and building cross-functional relationships
• Proficiency in explaining complex financial and/or actuarial concepts
• Ability to assess scope and exposure for moderately complex claims
• Understanding of the reserving process for indemnity and expense to analyze potential claim exposure
• Skill in developing and executing negotiation strategies for claim resolution

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location.

The proposed Salary range for this position is $58,700.00 - $96,200.00 with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Addison, AM - Atlanta, AM - Gold River, AM - Omaha, AM - Overland Park, AM - Schaumburg

Remote Working: No

Schedule: Full Time

Employment Sponsorship Offered: No