Senior Workers' Examiner - Federal Claims

Senior Workers' Compensation Examiner - Federal Claims

Join us as a Senior Claims Adjuster to grow your experience in handling Federal Workers Compensation claims.

• Focused on Workers Compensation within the Federal jurisdiction, this role is an ideal opportunity to develop your expertise in handling and investigating Defense Base Act claims. The aim is to deal with genuine claims through a proactive, best practice approach, in line with AIG’s quality standards – you will actively promote and demonstrate the principles of 'Treating Customers Fairly' in claims handling.
• You will also proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines.
• Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives. We want you to build effective relationships with internal and external customers, while acting as a point of referral.
• You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling.
• In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.

• Knowledge of legal / regulatory and litigation / procedural requirements for Federal Workers Compensation claims.
• Specialist knowledge of Defense Base Act claims is preferred.
• Experience in settlement evaluation and negotiation.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
• Strong communication, time management, administrative and report‑writing skills.

Ready to accelerate your career? We would love to hear from you! Veterans encouraged to apply.

For positions based in San Diego, CA the base salary range is $69,000–$88,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. A summary of benefits can be viewed here: 2025 Benefits Summary.

AIG provides a Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security—as well as your professional development—to bring peace of mind to you and your family.

AIG values in-person collaboration as a vital part of its culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to  We consider qualified applicants with criminal histories, consistent with applicable law.