Senior Complex Claims Specialist- MPL

Senior Complex Claims Specialist- MPL page is loaded## Senior Complex Claims Specialist- MPLtime type:
Full time posted on:
Posted Yesterday job requisition :
R0018417
** Job Type:
** Permanent
* * Build a brilliant future with Hiscox
**** Bring your Passion and Enthusiasm to our Team! We are a fun, innovative and growing Claims team where you’ll get the opportunity to learn multiple insurance products and interact with business leaders across the organization.
** Please note that this position is hybrid and requires working in office a minimum of two (2) days per week. Position can be based in the following locations:
* Atlanta, GA
* Boston, MA
* Chicago, IL
* Manhattan, NY
* West Hartford, CTOur Senior Complex Claims Specialist role is an individual contributor role responsible for the handling of Miscellaneous Professional Liability claims for the organization from inception to resolution. This involves the negotiation and settlement of mid to high severity Miscellaneous Professional Liability insurance claims. May be responsible for single or multi-country claims and will be responsible for all aspects of the claims, including liaise with external and internal business partners (e.g., outside experts and/or or legal counsel;

underwriting) as required.

The Senior Complex Claims Specialist is the most senior technical role in the organization. This person adjudicates assigned claims within given authority and provides operational support to the claims team. This person also:
* With minimal supervision, adjusts to resolution the highest severity claims and drafts the most complex technical coverage analysis and letters required in the given claim department
* Acts as subject matter expert within the team
* Leads litigation best practices and strategy including attending and leading trials and mediations
* Uses superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions
* Identifies and provides potential solutions for emerging exposures and claims trends
* Identifies suspected fraudulent claims and tracks with special investigations unit
* Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities
* Mentors other team members
* Develops content and conducts training for claims team and underwriters as requested
* Reviews and analyses claim documentation and legal filings
** The Team:
** The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling.
** Requirements:
*** 10+ years of claims handling experience.
* A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
* Proven ability to positively affect highest severity claims outcomes through investigation, negotiation and effectively leading litigation
* Expert knowledge of coverage within the team’s specialty or focus
* Expert knowledge of litigation process and negotiation skills
* Proven track record of mentoring others
* Excellent verbal and written communication skills
* Advanced analytical skills
* B.A./B.S degree from an accredited College or University preferred
* Adjuster licensing is required or ability to obtain within 90 days of employment
** Additional Factors Considered:
*** Subject matter expertise or technical leadership in other lines of business and/or claim types
* Demonstrates ability to work with minimal oversight
* Demonstrates ability to advance product innovation or develop a greater understanding of other aspects of the business through training or other relevant projects across teams of lines of business
* Demonstrates courage in addressing and solving difficult or severity…