Quality Assurance; QA Engineer; VoLTE, 5G

Job Overview

Looking for a motivated Quality Assurance (QA) Engineer to help validate the quality, performance, and reliability of our mobility network infrastructure, device portfolio, and customer-facing applications (mobile and web). You will design and execute tests, document results, collaborate closely with engineers and product partners, contribute to automation, and help ensure a smooth customer experience across carrier‑grade services.

• Verify device performance against existing and proposed device features and applications.
• Provide testing leadership by developing and implementing a holistic testing strategy for Network Services Testing for major technology introductions and business initiatives.
• Network Services testing – test various network call flows for VoLTE, 5G and future technologies, pull Rad Comm traces.
• Document results, present findings, and manage testing efforts.
• Partner with developers, product managers, UX, and vendors to reproduce issues, validate fixes, and align on acceptance.
• Automation & scripting experience using Python and frameworks such as Selenium, Appium, Cypress, or Playwright.
• Create, maintain, and execute manual and automated test cases for devices, APIs, and web/mobile apps (functional, integration, regression, exploratory).
• Log, triage, track, and verify fixes using a work‑tracking system such as Jira with clear, reproducible defect documentation.
• Review user stories/requirements for clarity and testability; contribute test conditions and acceptance criteria early in the lifecycle.
• Assist with performance, load, and stress testing to baseline and monitor system behavior and customer experience.
• Execute security test checks and follow secure test data handling; escalate issues that implicate security or compliance.
• Configure lab devices, emulators/simulators, and test environments; manage test data and resets to ensure repeatability.
• Run/monitor tests in pipelines (Azure Dev Ops, Jenkins, Git Hub Actions); interpret results and file issues with high‑quality evidence.
• Capture and analyze mobility network traces/logs using pcap, logcat, syslog and tools like Wireshark.
• Maintain test plans, suites, and run reports; summarize test outcomes, risks, and release readiness.
• Recommend test coverage and process improvements; help expand regression suites.
• Work allocation: 60% network testing, 40% application‑level testing.

• Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, or related field – or equivalent practical experience.
• 0–2 years in software or device testing (professional, internship, co‑op, or academic project experience welcomed).
• Strong foundation in testing fundamentals (functional, integration, regression, exploratory) and SDLC concepts (Agile and Waterfall).
• Ability to write clear test cases and bug reports; strong attention to detail and analytical problem solving.
• Basic proficiency with a scripting language (e.g., Python) for simple test utilities or data parsing.
• Familiarity with mobile OS (Android, iOS, Windows) and test management/defect tools (Test Rail, Zephyr, Jira).
• Strong written and verbal communication; able to explain technical findings to non‑technical partners.
• Telecom domain exposure: fundamentals of LTE/5G (NSA/SA), VoLTE/VoNR, RCS messaging, and carrier device validation/certification workflows.
• Familiarity with Ericsson RADCOM suite for network level tracing in support of device, RAN/core, and application troubleshooting.
• Must haves: 3+ years experience and theoretical knowledge of 5G/LTE.

• Exposure to automation frameworks (Selenium, Appium, Cypress, Playwright) – executing and updating existing scripts.
• Awareness of CI/CD testing and branching basics with Git.
• Familiarity with performance testing tools (JMeter, k6) and interpreting key metrics (throughput, latency, error rates).
• Experience with system/network testing tools (Wireshark) and common logs/traces (pcap, logcat);
  Ericsson RADCOM suite for network level tracing.

• Test management & work tracking:
  Jira, Confluence, Test Rail/Zephyr.
• Automation & scripting:
  Python;
  Selenium, Appium, Cypress, Playwright.
• CI/CD & version control:
  Azure Dev Ops, Jenkins, Git Hub Actions;
  Git.
• System & network analysis:
  Wireshark, Android Debug Bridge (ADB)/logcat, browser Dev Tools, OS/device logs, Ericsson Radcom Suite.

• Health, dental, and vision insurance coverage through Blue Cross Blue Shield, Met Life, and VSP – eligibility begins after 60 days of continuous full‑time employment.
• 401(k) Investment Savings Retirement Plan – enrollment available after 21 years of age and at least 30 days after employment begins.
• Technical Certification Bonus – up to $500 for approved professional certifications; award after successful completion.
• Equal Opportunity Employer statement.