IT Business Analyst

Position: IT Business Analyst I
** The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.*
* Need Help? ( site FAQ-.pdf)

_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_  Accessibility ()

_(accommodation requests only; other inquiries won't receive a response)._

** Regular or Temporary:*
* Regular

** Language Fluency:
** English (Required)

*
* Work Shift:

*
* 1st shift (United States of America)

** Please review the following job description:*
* The IT Business Analyst is responsible for supporting the technology lifecycle plan across systems, platforms, and infrastructure-tracking End of Support (EOS) dates, driving remediation plans before risk materializes, and ensuring compliance with lifecycle standards and governance. This includes technology assessment and cross team coordination to keep technology current, secure, and aligned to enterprise policies and the delivery lifecycle.

Key Responsibilities

- Partner with Application Teams:
Engage with application owners and technical teams to assess current-state environments and determine upgrade or migration requirements for operating systems and databases.

- Plan and Coordinate Upgrades:

* Collaborate with platform/product owners, application, operations, and  engineering teams to sequence upgrades and minimize disruptions.

* Create remediation roadmaps to define the appropriate upgrade approach, ownership, scope, and timeline for each application.

- Execute Against Plans:
Using the remediation roadmap drive execution of activities ensuring progress aligns with the documented approach.

- Risk, Issue & Decision Management:
Document risks, issues, decisions, and dependencies.

- Cross-Team Coordination:
Work with teams - including Infrastructure, Security, Database, and Application Technical Managers to identify and assist in removing any roadblocks to ensure successful delivery.

- Communication & Reporting:
Provide regular status updates, progress reporting, and stakeholder communication to ensure transparency and alignment across business and technical groups.

- Support Standards & Compliance:
Ensure actions adhere to technology lifecycle management standards, procedures, and controls. Escalate risks and non-compliance properly.

Qualifications

- Strong critical thinking skills with the ability to analyze information, identify patterns, and draw sound conclusions.

- Demonstrated problem solving ability, including diagnosing issues, evaluating alternatives, and recommending effective solutions.

- Ability to break down complex problems into manageable components and develop clear action plans.

- Skilled at assessing risks, anticipating obstacles, and proposing mitigation strategies proactively.

- Able to interpret data, metrics, and qualitative insights to make informed decisions.

- Comfortable navigating ambiguity and applying structured thinking to resolve unclear or incomplete situations.

- Strong judgment and decision-making skills, balancing technical, operational, and business considerations.

- Ability to evaluate multiple viewpoints, think objectively, and challenge assumptions when appropriate.

- Creative and innovative mindset for identifying improvement opportunities across processes, workflows, or systems.

- Monitor and drive activities for existing planned upgrades to ensure engineering and application teams are meeting deadlines.

- Ability to balance multiple priorities.

For this opportunity:
Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

The teammate that is hired for this position will be required to work in the office daily in one of the following locations. (Atlanta, GA, Charlotte, NC, Raleigh, NC, Richmond VA or Wilson, NC.)

** ESSENTIAL DUTIES AND RESPONSIBILITIES*
* Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.

1. Participate with peer groups to identify, document and communicate project needs.

2. Work closely with project stakeholders to understand project processes and strategies. Ensure all stakeholders are involved in requirements gathering activities.

3. Establish project requirements using business process and workflow analysis.

4. Plan, elicit, capture, analyze and validate business, functional and/or technical requirements.

5. Participate in or facilitate requirements elicitation sessions and walkthroughs.

6.…