Salesforce & Scrum Intern- Summer Internship TK Elevator Corporation

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TK Elevator’s IT Department in Atlanta is seeking a motivated University Student Intern to join our IT team as a Salesforce Admin & Scrum Team Member.

This role offers an excellent opportunity to gain hands-on experience in the software delivery lifecycle (SDLC), Salesforce platform administration, Agile methodologies, and enterprise IT activities.

Salesforce Administration:

• Assist in managing Salesforce configurations, including user setups, roles, profiles, and permissions.
• Support data maintenance activities, such as data imports, exports, and validation.
• Participate in troubleshooting and resolving Salesforce issues reported by users.
• Help implement and test Salesforce updates, features, and customizations.

Scrum Team Participation:

• Actively engage in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.
• Collaborate with cross-functional teams to define user stories and ensure requirements are well-documented.
• Contribute to the delivery of sprint tasks and project milestones within an Agile framework.

General IT

Activities:

• Support various phases of the software development lifecycle, including analysis, design, testing, and deployment.
• Assist in documentation efforts, including process diagrams, test scripts, and system configurations.
• Participate in meetings with stakeholders to understand business requirements and IT solutions.

EDUCATION & EXPERIENCE:

• Currently pursuing a degree in Computer Science, Information Systems, Business Administration, or a related field.
• Basic understanding of IT concepts, software development lifecycle, and Agile principles.
• Interest in learning Salesforce administration and enterprise IT operations.
• Strong communication, analytical, and problem-solving skills.
• Ability to work independently and collaboratively within a team.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams).
• Strong oral and written communication skills.
• Knowledge or understanding of project management methodologies, including Agile and Waterfall.
• Attention to detail with the ability to manage multiple tasks and meet deadlines.
• Strong organizational and time-management skills.
• A proactive attitude and willingness to learn and adapt.