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Business Analyst Administrator Analyst

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: COOLSOFT
Full Time position
Listed on 2026-03-11
Job specializations:
  • IT/Tech
    CRM System, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Business Analyst Administrator. - Analyst

Overview

Business Analyst Administrator.

- Analyst (Jobs in Atlanta, GA)

Job Title:

Analyst

Location:

Atlanta, GA

Job Type: Contract;
Duration: 6 Months;
Compensation: DOE

Open Date: 06-Mar-2026;
Close Date:

Skills:

Business Analyst, Administrator

Client:
Georgia Tech - OIT

Local Atlanta Candidates only

Hybrid Work Schedule

Possible contract extension after 6 months.

Scope of Work

This role is the subject matter expert and the go‑to for troubleshooting resources for Salesforce Lightning Experience and Marketing Cloud. The role integrates complex analytical and technical capabilities within our Salesforce and Marketing Cloud instance, troubleshoots ongoing technical and data integration issues, manages UAT, and supports adoption and enablement for functional users. Functional users include a diverse group of both technical and non‑technical staff in the business unit.

This position requires advanced knowledge of documentation processes, business system architecture, data organization and analysis, problem solving, systems documentation, report writing, functional leadership, cross‑communication between functional users and technical groups, the ability to manage multiple projects with competing priorities, effective analytical and presentation skills, excellent organization, time management, and professionalism.

Technical Systems and Tools
  • Salesforce CRM
  • Marketing Cloud
  • IT Business Management
  • Miro
  • Microsoft 365 suite
Job Duties
  • Provide ongoing user support, including troubleshooting and resolution of complex Salesforce issues.
  • Strengthen Salesforce reporting capabilities by creating advanced reports and dashboards, including use of cross‑filters and custom report types.
  • Build, optimize, and integrate advanced Marketing Cloud features such as Cloud Pages to support digital communication needs and data capture workflows.
  • Collaborate with Marketing, Advising, and Digital Communications teams to translate business needs into scalable Salesforce/Marketing Cloud solutions.
  • Ensure data quality and consistency across Marketing Cloud and Salesforce, including troubleshooting list/segment issues and automation behavior.
  • Document processes, enhancements, and recommendations to support ongoing operational excellence.
Minimum Qualifications
  • Salesforce Certified Business Analyst
  • Salesforce Certified Administrator
  • Demonstrated Salesforce Trailhead knowledge/ranking
  • Strong skills in needs analysis and eliciting requirements from both technical and non‑technical teams.
  • Exceptional problem‑solving skills with a strong comfort level working in Salesforce.
  • Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wire framing.
  • Understanding of Salesforce skills, including App Exchange, data management, reports and dashboards, and Marketing Cloud or similar CRM systems.
Preferred Qualifications
  • Salesforce Platform App Builder
  • Salesforce Marketing Cloud Email Specialist
Contact Information

Call 502‑379‑4456 Ext 100 for more details. Please provide Requirement  while calling.

EOE Protected Veterans/Disability

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