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Technical Support IT Support Systems Analyst HelpDesk/Support

Senior Technical Escalation Support Analyst

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Cox
Full Time position
Listed on 2026-03-08
Job specializations:
  • IT/Tech
    Technical Support, IT Support, Systems Analyst, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Technical Customer Care Analyst II in Atlanta, Georgia. This role involves handling escalated customer incidents and mentoring junior analysts. The candidate will work closely with various departments to ensure resolution of customer issues and enhance service quality. Ideal for individuals with strong communication skills, this position requires collaboration across teams in a dynamic work environment.
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Position Requirements
10+ Years work experience
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