Business System Operations Manager

Collaborative Real Estate (CRE) develops, manages, and activates innovation districts and research ecosystems at the intersection of universities, research, and entrepreneurship.

As we grow, the strength of our internal systems matters just as much as the strength of our buildings.

We’re hiring a Business System Operations Manager to serve as the internal owner and super user across our portfolio of 12–15 core business platforms. This is not a traditional IT infrastructure role. This is a hands‑on systems leadership position focused on making our tools work better for our people.

You’ll serve as the internal expert and administrator across systems such as:

• Other SaaS tools used across finance, asset management, leasing, marketing, and operations

• Own system configuration, permissions, and workflows
• Optimize how platforms work together
• Improve data integrity and reporting accuracy
• Support onboarding and user training
• Partner cross‑functionally to align systems with business needs
• Manage vendor relationships and platform enhancements
• Identify opportunities for automation and process improvement

This is not a network engineering, cloud infrastructure, Dev Ops or service administration role.

We partner with external providers for infrastructure and advanced IT. This role focuses on business applications and operational effectiveness.

• 3+ years managing business systems, ERP platforms, or multi‑system SaaS environments
• Experience with Yardi or other property management / ERP systems strongly preferred
• Strong understanding of workflows, system configuration, permissions, and integrations
• Experience supporting cross‑functional teams
• Process‑mindful, detail‑oriented, and comfortable owning multiple platforms
• Ability to translate business needs into system solutions

Experience in real estate, property management, or multi‑entity environments is a plus.

We’re a growing, entrepreneurial real estate platform. As we scale properties, teams, and services, our internal systems must scale with us. This role builds the operational backbone that enables our teams to move fast, stay aligned, and operate effectively.

This role will function as our internal systems expert, optimizing tools, and sitting at the intersection of operations and technology.