Intern, Operations Customer Center; OCC CORE Technology; Summer

Position: Intern, Operations Customer Center (OCC) CORE Technology (Summer 2026)
Delta Air Lines' Operations & Customer Center (OCC) is seeking qualified intern, available for Summer 2026 Summer work terms.

OCC Interns will be assigned to one of the teams that support Delta's 24/7 operation. The OCC is the "heartbeat" and nerve center of Delta's world-wide operations and is responsible for all tactical and strategic decision-making for any operational disruption in our worldwide network.

This OCC Intern will be assigned to our CORE Technology team that supports the enhancement and maintenance of applications for the OCC frontline, allowing the OCC to monitor & run the airline real-time.

Though individual responsibilities may vary, some examples are given below:

* Support the OCC business technology team with project management of one or more of the 100+ applications used by the frontline OCC teams

* Identify, document, and track operational processes and how technology is used to support decision-making

* Support the classification of teach product's usefulness & complexity to determine where to focus IT resources and which applications to retire, maintain or enhance

* Support the migration of OCC applications to the cloud