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IT Support Technical Support HelpDesk/Support IT Business Analyst

End User Support Analyst II: Escalations & SME

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Southern Company
Full Time position
Listed on 2026-03-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading energy provider in Atlanta seeks an End User Analyst II to partner with business units, resolve escalated IT incidents, and provide dedicated technical support. This role requires 4-6 years of technical support experience and a two-year degree in a technology-related field. Candidates should be skilled in Microsoft 365, troubleshooting, and communication. This position offers a competitive salary and a comprehensive benefits package, aligning with the company's commitment to innovation and customer service.
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