Salesforce Business Analyst
Listed on 2026-03-04
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IT/Tech
IT Business Analyst, Data Analyst, Business Systems/ Tech Analyst -
Business
Data Analyst, Business Systems/ Tech Analyst
Salesforce Business Analyst |
Atlanta |
Energy Sector | $120,000
Are you a Salesforce BA who enjoys sitting at the intersection of operations, technology, and real-world infrastructure?
We’re partnered with a growing energy organisation in Atlanta that is investing heavily in Salesforce to modernise field operations, customer engagement, and internal workflow efficiency. This is a high-visibility project supporting a core transformation programme not just incremental system tweaks.
They need a Business Analyst who can translate complex operational processes into scalable Salesforce solutions.
What you’ll be doing :- Partnering with operations, field services, and commercial teams to gather and document requirements
- Mapping current-state vs future-state processes across service, asset, and customer workflows
- Working closely with Salesforce Admins and Developers to shape scalable solution design
- Driving user story creation, backlog grooming, and sprint participation
- Supporting UAT, stakeholder training, and adoption strategy
- Acting as the bridge between technical teams and energy-sector business stakeholders
This is not a generic BA role. The energy environment brings complexity — regulatory oversight, asset-heavy operations, and field-based service models. The Salesforce platform is being leveraged to improve service response, asset visibility, and customer communication across multiple business units.
What they’re looking for:- Strong Salesforce Business Analyst experience (Sales or Service Cloud essential)
- Proven track record delivering end-to-end Salesforce projects
- Experience working in regulated or operationally complex industries (energy, utilities, infrastructure preferred)
- Confident stakeholder engagement skills able and willing to challenge and influence
- Based in Atlanta and comfortable working closely with delivery teams
This is an opportunity to step into a transformation programme with executive visibility, real operational impact, and long-term platform growth.
If you’re an Atlanta-based Salesforce BA who enjoys complex environments and meaningful delivery, this is worth exploring.
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