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IT Service Desk Manager — Lead & Optimize
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-03-02
Listing for:
Kaiser Permanente
Full Time
position Listed on 2026-03-02
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
A leading health care organization based in Atlanta is seeking a Manager of the IT Service Desk to oversee technical support operations in a fast-paced environment. The role involves managing a team of 10-15 technicians, ensuring efficient resolution of technical issues, and driving compliance with defined KPIs. The ideal candidate will have proven leadership experience in IT support, technical troubleshooting skills, and the ability to adapt to evolving business needs.
Strong flexibility with scheduling is required, including potential night and weekend work.
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