LMS Administrator - Enterprise Learning

💼 Administrative Services, Department of - DOAS

📅 2 days ago

(Hiring salary will be based on experience, credentials, internal pay equity, and statewide rules.)

The Department of Administrative Services (DOAS) seeks a LMS Administrator who, under broad supervision, will support and execute the department’s comprehensive communications, marketing and digital media strategy. Responsibilities will include supporting and executing the department’s internal and enterprise-wide learning programs, LMS data conversion activities, and support of the LMS migration. The selected candidate will work under the supervision of the Director of Enterprise Learning and will play a critical role in managing and optimizing our organization’s learning management system.

This position requires a combination of technical expertise, project management skills, and an understanding of LMS data migration.

• Consult with agency business owners and content experts to develop an understanding of the DOAS mission, strategic plan, products, services, and ongoing projects; make recommendations for learning materials based on target audience, messages, timeline, etc.
• Assist in developing and maintaining learning materials, presentations, speeches, training, webinars, etc.
• Establish, maintain, and tailor the LMS to align with the organization’s requirements, including establishing certifications, learning paths, and engagement programs.
• Establish and maintain communication with LMS owners and stakeholders across the organization to ensure that business needs related to learning delivery are met.
• Generate custom reports for various stakeholders to provide valuation insights into the effectiveness of training programs and enable data‑driven decision‑making.
• Employ learning analytics tools to discern trends that reveal the system’s usage, identify areas for improvement, and make recommendations to optimize the system’s impact.
• Maintain current and well‑organized LMS documentation to facilitate system operations and streamline stakeholder communication.
• Provide user support and LMS maintenance, along with managing integrations with internal and external systems to ensure seamless operation and data flow.
• Assist with graphic concept development, design, and production of marketing materials and logos for various programs.
• Build and maintain relationships with internal and external partners; provide helpful, courteous, and knowledgeable service.
• Reply to inquiries from employees and vendors; research issues and respond, consulting with manager on resolutions.

• Knowledge of Learning Management Systems
• Knowledge of content and message development
• Strong writing, editing, and proofreading skills
• Basic analytic and problem‑solving skills; strong organizational skills and attention to detail
• Knowledge of current communications, marketing, advertising, and public relations theories, practices, methods, and trends
• Ability to use software applications (SharePoint, Mail Chimp, Drupal, Adobe Creative Suite, Excel, etc.)
• Ability to identify goals and measure to improve outreach
• Ability to prepare materials for various mediums
• Ability to work effectively in a fast‑paced, team‑based work environment
• Knowledge of emerging web and social media technologies and trends; ability to communicate effectively with target audiences
• Ability to review documents for content, logic, and grammar
• Ability to develop graphics, visuals, and print and electronic marketing materials
• Knowledge of basic graphic design techniques

Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess one or more of the following items below. Please clearly indicate your knowledge of these qualifications on your resume.

• Experience using Workday
• Experience successfully implementing an LMS
• Knowledge of technical writing process and publication processes
• Intermediate to Advanced Microsoft Office skills, including Outlook, Word, Excel and Power Point
• Three or more years of experience working in learning management or a related field

This position may require some travel.

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