Senior Application Analyst; TecSys Analyst

Overview

Functions under the direction of the IT Manager. Senior Application Analyst provides advanced system-level support of multi-user clinical or financial applications, operating systems, hardware, software, and reporting tools, including installation, configuration, training, maintenance, and end user support of complex systems. Requires advanced knowledge of systems analysis. In-depth knowledge of project management concepts and methodology. Able to lead and participate in project planning sessions.

Ability to establish project goals, milestones, and procedures. Able to manage multiple projects with varying levels of complexity. The Senior Application Analyst works closely with project leaders on all aspects of project planning to meet project deadlines. Promotes excellent customer service and strong communication skills to ensure the success of all software applications. Works with outside departments to promote, educate and train on current applications.

Works with other members of the Information Systems staff, clinical and operational departments and other WHS personnel to accomplish the goals established for the project.

• Adaptability/Flexibility:
  Quickly adapts to change in the performance of duties. Remains calm and composed under stressful situations.
• Persuades others to stay calm and focused on the main goals. Promotes and demonstrates open-mindedness towards change.
• Seeks out opportunities to affect positive change to solve business or clinical challenges.
• Adjusts schedules, tasks, and priorities when necessary.
• Recognizes when changing customer or organizational expectations require new approaches and takes the necessary steps to meet new standards.
• Adapts to change by accepting changes in work processes readily and with an optimistic perspective of the resulting benefit.
• Encourages others to commit to change initiatives by sharing the expected benefits and how they can modify work processes.
• Adapts effectively to different situations even when under stress or pressure.
• Works through situations involving ambiguity or setbacks by evaluating options and establishing action plans.
• Maintains flexibility in involving others in delivering customer-focused results.
• Understands requirements of different situations and adapts behavior accordingly, even under stress and pressure.
• Helps others adapt to different situations when under stress and pressure.
• Readily accepts new technology as part of the job and uses it to continually improve efficiency or quality of work.
• Creativity / Innovation:
  Brings new thoughts and ideas to the conversation, challenges the status quo, and leads brainstorming sessions with other team members.
• Applies creative problem-solving skills to develop solutions to problems.

• Tec Sys WMS, SCM, DM modules
• Tec Sys Custom Expression column (some knowledge)
• Tec Sys Rule Build (some knowledge)
• Tec Sys Integration Troubleshooting
• SQL and Relational Databases - medium skill level (conceptual knowledge is the important part)
• Excel – advanced data analysis
• Bartender Designer and Integration Builder
• Server Patching and Maintenance
• Hardware - Tec Sys Device updates (including OS updates)