Field Services Engineer-Implementation

D4C Dental Brands is currently looking for a Field Services Engineer-Implementation.

100% Travel Required

The Field Services Engineer - Implementation is responsible for the on-site deployment, installation, configuration, and support of hardware and software solutions across customer locations. This role requires strong technical expertise, excellent problem-solving abilities, and the flexibility to travel extensively. The ideal candidate is proactive, highly organized, and capable of working independently while delivering a high level of customer service.

• Install, configure, and deploy computer hardware including desktops, laptops, telephony systems, and networking equipment
• Execute software and hardware implementations, upgrades, and migrations in accordance with project requirements
• Troubleshoot and resolve issues in Windows-based environments, common business applications, and basic networking infrastructure
• Provide on-site technical support during and after implementations to ensure system stability and customer satisfaction
• Collaborate with internal teams and project stakeholders to support implementation timelines and deliverables
• Document installations, configurations, issues, and resolutions accurately and thoroughly
• Manage multiple tasks and projects simultaneously while meeting deadlines in fast-paced environments
• Communicate technical information clearly to both technical and non-technical users
• Travel extensively to customer sites as required to support implementations and deployments

• Strong knowledge of computer hardware including desktops, laptops, telephony, and networking equipment
• Solid understanding of software and hardware deployment processes
• Proven troubleshooting experience in Windows environments, business applications, and networking fundamentals
• Valid driver's license and ability to travel up to 100%
• Strong problem-solving and time management skills with a proactive approach
• Excellent verbal and written communication skills, including documentation and presentations
• Ability to work independently, efficiently, and with minimal supervision
• General knowledge of Project Management concepts and familiarity with common PM tools

• Prior experience in field services, implementation, or technical deployment roles
• Customer-facing technical support experience
• Experience working in project-based environments with tight timelines