Audio Visual Technician; On Call

One week ago – Be among the first 25 applicants

Audio Visual Technician – First Wave, Atlanta, GA (on‑call, part‑time). We are hiring immediately for on‑call AV Technician positions. The role ensures audio‑visual requirements requested by clients are met, interfaces with various AV, communication, and presentation technologies, maintains positive customer relationships, and responds promptly to all inquiries regarding spaces or services.

• Review customer and meeting‑planner requests from the reservation system, provide equipment/assistance as needed, and gather information from email and phone communications.
• Provide problem escalation support, issue resolution, and follow up on service challenges with the manager to implement corrective action.
• Assist with technical services for all meetings and events.
• Follow SOPs for audio‑visual support, as provided by the AV Manager and Director of Technology and Operations.
• Conduct weekly preventive maintenance sweeps of rooms and report results through the database.
• Change projectors, lamps, and cabling pieces associated with integrated systems across the portfolio.
• Review equipment operation with customers and ensure they feel comfortable using it.
• Offer assistance in equipment operation and resolve problems for customers unsure of requirements.
• Educate staff and customers on the basics of all AV equipment in the facility.
• Maintain metrics for room equipment inventory and repair/replacement records.
• Communicate with coworkers and service partners to share updated information.
• Assist with conference‑room setups and breakdowns, and any other areas where assistance is needed.
• Keep the A/V storerooms organized and well managed.
• Perform other duties as assigned.

• Minimum of one year supporting audio‑visual for events.
• Proficient computer skills and knowledge of office technology/equipment.
• Excellent written and verbal communication skills.

Full‑time and part‑time positions offer a comprehensive benefits package that includes retirement plans, health and wellness programs, discounts, security, and more. Full‑time positions additionally offer medical, dental, vision, life insurance, disability insurance, commuter benefits, employee assistance, and flexible spending accounts.

Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected class.

Applications are accepted on an ongoing basis. The position will remain open until all openings are filled. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are welcome to reapply.

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