Technical Account Managers

About Us

Would you like to join one of the fastest-growing organizations with a stated goal of using latest and greatest AI, GenAI, LLM, Cloud and Digital Technologies to advance drug development and improve
patient care pathways. Write Med.

AI helps Biopharma and Life Sciences Companies reduce time to write
medical publications and regulatory paperwork.

Our Technical team support our customers’ missions with creative and transformative spirit of innovation across all technologies, AI, GenAI, LLM, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from small Biotech companies to large Fortune 500 Pharmaceutical companies.

• This position will require the ability to travel 10% or more as needed
• Bachelor’s Degree in Computer Science, Math, or related discipline, and 5+ years of equivalent
  work experience or 10+ years of related work experience
• 7+ years of technical engineering experience
• Experience in Information Technology operations

• Understanding of the AI Architectural Framework pillars and ability to properly apply them to
  existing or new customer architecture, implementations, and/or solutions
• Internal enterprise or external customer-facing experience as a technical lead
• Professional oral and written communication skills, presenting to an audience containing one or
  more executive team member(s)
• Experience in a 24×7 operational services or support environment
• Experience with Cloud services and/or other cloud offerings
• Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges

• A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from
  Write Med.
  
  AI
• A TAM will work with their customer to provide tailored engagements including Strategic
  Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost
  Optimization workshops, and a range of proactive services
• TAMs will consult on architecture, governance, security, and operations, including cost
  management and other pillars
• Your technical acumen and customer-facing skills will enable you to effectively represent
  Write Med.
  
  AI within a customer’s environment, and drive discussions with senior leadership
  regarding incidents, trade-offs, support and risk management
• You will provide advocacy and strategic technical guidance to help plan and build solutions using
  best practices, and proactively keep your customers’ AWS environments operationally healthy
  and resilient
• The close relationships developed with your customers will allow you to understand their
  business/operational needs and technical challenges, and help them achieve the greatest value
  from Write Med.
  
  AI
• Our benefits help you thrive personally and professionally, from wellness programs and tuition
  reimbursement to expense reimbursement programs that can be used for needs that best suit
  you and your family, from student loan repayment, to childcare, to pet insurance
• Our inclusive culture, active and engaged employee resource groups, and caring leaders value
  every voice and support you in doing the best work of your career
• The pay range for this position is $125,500 to $155,000, however, base pay offered may vary
  depending on skills, experience, job-related knowledge and location
• This position is also eligible for a short-term incentive and a long-term incentive as part of total
  compensation