Sr. Site Reliability Engineer - Observability

Sr. Site Reliability Engineer - Observability

Join to apply for the Sr. Site Reliability Engineer – Observability role at App Folio.

You will help build common infrastructure and improve the reliability, quality of services, and observability patterns. Together with your team, you’ll ensure all aspects of our shared product spaces have a plan to address opportunities for exception reporting, capacity planning, monitoring and alerting, backups, runbooks, configuration management, DDoS protection, infrastructure as code, and disaster recovery. You’ll collaborate with engineering teams to support the business success of App Folio.

You’ll be a member of the team that provides reliable, scalable observability and infrastructure for key components of the App Folio Real Estate Platform. You’ll help build the future of reliable, critical services, and support rapid and sustainable growth of new features.

This is a great opportunity for someone who enjoys supporting teams, helping them become more self‑sufficient, and building reliable, simple systems. The position requires on‑call responsibilities, strong communication skills, and a team focus that values openness, integrity, ownership, and attention to detail.

• Experience developing Service Level Indicators and Service Level Objectives for the above systems.
• Proven ability to diagnose and monitor performance and reliability issues across the stack: relational databases, web servers, networking, OS, containers, load balancers, etc. Chase down performance problems and uncover root causes of system failures.
• Strong coding background; you’ve written code to perform critical tasks or in production. Bonus points for Go, Ruby, or Python.
• Expertise with Infrastructure as Code (Terraform, Cloud Formation, Pulumi, etc.).
• Expertise with Kubernetes or other container orchestration tooling and technology patterns.
• Experience with Amazon Web Services (commonly EKS, RDS Aurora, Lambda, S3, EBS, Route
  53, Dynamo
  
  DB, and VPCs).
• Bachelor’s degree and at least 5 years industry experience, or equivalent work experience.

• Mastery experience with some areas of our tech like Ruby on Rails, Kubernetes, MySQL, Linux, container orchestration, Networking, etc.

Find out more about our locations by visiting our site.

The base salary that we expect to pay for this role is $138,400–$173,000. The actual base salary for this role will be determined by a variety of factors. Base pay does not include any additional benefits or bonuses you may be eligible for.

Regular full‑time employees are eligible for benefits – see here.

App Folio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business.

Grow – We enable a culture of high performance where delivering results is recognized by opportunities for growth and compelling total rewards.
Learn – We partner with you to realize your potential by investing in you from the start.
Impact – We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless.
Connect – We excel at hybrid work by fostering an environment that feels flexible, personal and connected.

At App Folio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at App Folio.