IT Manager - Local of Georgia

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IT Manager

Atlanta, GA - Hybrid (1-2 days onsite weekly) - Local Candidates only

Provides leadership across multiple units, departments, and/or regions. The successful candidate will leverage their strong background in business operations, particularly in policy, procedure, and governance processes. The Client seeks an IT Manager to perform Process & Governance Oversight and ensure all project requests comply with internal IT governance frameworks, security protocols, and regulatory standards. The manager will work with internal governance committees or boards to present projects for prioritization or approval.

The manager will maintain accurate and timely documentation for all reviewed projects and recurring products and services in accordance with audit and compliance requirements, organize and maintain filing system, database, and records of the Division's inventory of new and old rules and regulations. The selected candidate will maintain expert knowledge of applicable laws and rules, as well as applicable Division policies, procedures, and manage and ensure an accurate and timely process flow.

• Assist with the development, review, and maintenance of IT policy and procedure documentation, ensuring compliance with regulatory requirements and enterprise standards.
• Support IT governance activities and provide committee support by preparing meeting materials, documenting meeting minutes, and tracking action items.
• Collect, analyze, and report on IT quality metrics to inform decision-making and support continuous improvement efforts.
• Prepare clear, concise, and accurate written communications, summaries, and reports related to IT governance, quality metrics, and policy activities.
• Facilitate communication and training related to IT policy requirements, reporting resources, and compliance protocols.
• Assist with the escalation and documentation of suspected policy violations in accordance with established Client IT procedures.
• Ensure all project requests comply with internal IT governance frameworks, enterprise architecture standards, and applicable technology policies.
• Prepare projects for formal review by internal governance boards or steering committees as required by project scale or impact.
• Support documentation of funding justifications, risk assessments, and policy compliance as part of the intake package.

• Identify opportunities to improve the project intake and evaluation process.
• Assist in developing guidelines, templates, and training materials to support business users in submitting high-quality project requests.
• Draft new policies, procedures, guidance, and/or regulations for management approval within assigned time frames.

Review project submissions to assess completeness, technical feasibility, and alignment with IT strategy. Analyze information to determine the nature and extent of customer requirements and concerns.

• Collaborate with enterprise architects and technical leads to validate technology choices and integration implications.
• Demonstrate leadership skills through effective interpersonal skills, verbal/non-verbal communication, and active participation in departmental or organizational committees/work groups.

• Facilitate meetings with stakeholders to refine project scopes, clarify requirements, and outline expected IT involvement.
• Serve as a liaison between business units and IT to align expectations and communicate process timelines and outcomes.
• Serve as the primary IT contact for reviewing project requests and technology proposals submitted by agency stakeholders.
• Assess technical feasibility, strategic alignment, and clarity of scope for incoming IT project requests.
• Engage IT architects, engineers, cybersecurity teams, and operations to validate solution integrity and compatibility with enterprise systems.
• Develop, maintain, and foster effective working relationships across multiple departments.
• Act as liaison between multiple parties to identify solutions to problems.
• Communicate updates to department leadership regarding project timelines, changes, and/or additional requirements when needed.

• Demonstrated proficiency in research and information analysis to make recommendations.
• Ability to determine functional needs and system requirements.
• Ability to devise solutions based on analysis and critical thinking.
• Relevant analytical abilities.
• Demonstrated ability to work effectively with functional and technical teams.
• Ability to coordinate between multiple work groups.
• Knowledge of agency laws, regulations, policies, and procedures.
• Demonstrated ability to analyze documents accurately to determine compliance based on applicable statutes and regulations.
• Excellent organizational, time…