Customer Support Specialist​/Patient Technical Support

Title

Customer Support Specialist / Patient Technical Support

Atlanta, GA (100% Onsite)

12 Months (Possibility of Conversion)

$23/hr to $26/hr (On W2)

Qualified candidates will join the SJM Remote Care Technical Support team in handling calls from patients and submitting orders for replacement equipment.

• Calls must be accurately logged and data accurately entered using prescribed tools and processes.
• Calls handled may be incoming or outgoing and proper handling of patient information is critical.
• Be able to exercise patience while working with patients/customers, multi tasking ability, and excellent customer service skills.
• Supporting Cardiomems group
• Technical support role
• Patients call in center
• Troubleshooting skills
• Listening and computer skills necessary.
• Candidates must have strong attention to detail

• 1-2 years exp or Associates with 3-5 exp will work
• Operational support background (sales/tech support) will work in lieu of medical exp
• Bachelor's preferred
• Can be high volume at times.
• Med background not necessary but preferred.
• Training and phone mentoring will be provided.

We are looking for the candidate who are eligible to work with any employers without sponsorship.

If you’re interested, please click “Apply” button

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.