Datacenter Technician

We are seeking experienced Level 3 Data Center Technicians to join a new operations team supporting a Fortune 10 technology partner at one of the region’s first non-colocation data center sites. Technicians in this role will be instrumental in ensuring the reliability, uptime, and operational excellence of the facility, with opportunities to quickly ramp up and take on increased autonomy.

• Provide hands‑on hardware and infrastructure support across servers, PCs, and networking equipment
• Respond to and resolve on‑site support tickets in a timely manner, escalating issues as needed
• Perform routine data center operations tasks, including equipment installation, maintenance, and troubleshooting
• Monitor and maintain compliance with data center operational standards
• Support 24/7 operations by working assigned day or night shifts
• Develop proficiency and independence within the first 3–6 months of onboarding

Required:

• Minimum 1 year of experience in a data center environment or equivalent hands‑on IT support (desktop support, hardware repair, PC troubleshooting)
• Strong technical knowledge of hardware, including installation and troubleshooting
• Ability to work with autonomy and adapt quickly in a fast‑paced environment
• Availability to work either day or night shifts

Preferred:

• Previous experience supporting enterprise‑owned (non‑colocation) data centers
• Familiarity with ticketing systems and IT service desk processes
• Exposure to enterprise‑scale data center operations or Tier 3/Tier 4 environments

• Opportunity to be part of a new data center build from the ground up
• Training and support to help you grow into a mid‑to‑senior technical role
• Competitive compensation, with both day and night shift opportunities available