Platform Engineer – Edge Virtualization; Professional Services

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.

Job Title:

Professional Services Engineer – Virtualization
Department:
Edge Professional Services

Location:

Atlanta, USA

Due to our continued growth we are looking for a Virtualization Engineer to work in this fast-paced technology environment with world-class engineers and customers on cutting-edge technologies.

You are a creative and seasoned Engineer – a technical ninja that can see the high-level solution and go deep technically in all product areas.

You will have to be a Linux and virtualization EXPERT, with lots of experience of Linux operating systems, Virtualisation, ZFS file systems, DRBD, Nagios, Check

MK, Apache, Couch

DB and scripting.

You also need experience with Windows Operating systems, but your key strength is with Linux.

You should have a proven record of delivering on-premise infrastructure or cloud-based solutions, and excellent written and face to face communication skills. In this role there will be occasional travel to our customers sites while you are deploying the NCR SDS virtualized store solution.

Any experience in retail POS systems will be a distinct advantage.

• Becoming an expert in the NCR Voyix Edge for VMs, Virtualized store solution - both software and infrastructure
• Assisting our customers with integrating and deploying the NCR Voyix Edge for VMs Virtualized store solution in our customers environments, both remotely and on-site.
• Providing guidance and familiarisation to our customers deploying and using our solution.
• Building and maintaining lab environments.
• Management and support of Linux server operating systems.
• Maintaining and Supporting the Edge Virtualized store solution software and infrastructure.
• Patching and updating the operating systems and software on Edge servers.
• Be able to work as a team to communicate timelines and completion dates.
• Promote and provide support for new products and technologies.
• Maintain an up-to-date knowledge of our products, technologies and our competitors.
• Providing technical support to our Sales engineering team in relation to product architecture and during the implementation of ‘proof of concepts’ for our Enterprise opportunities.
• Automate processes to increase functionality, efficiency and simplify processes.

In fulfilling these responsibilities, you’ll work closely with the existing Professional Services and support team as you build and then apply your knowledge of our product to our customers.

• Minimum of 2 years experience delivering on-premise infrastructure or cloud-based solutions.
• Minimum of 5 years experience in deploying, supporting and troubleshooting Linux server operating systems.
• Excellent understanding of core internet technologies – routing/switching, DNS, DHCP, firewalls.
• Experience in at least one interpreted or compiled programming language. Knowledge of the Python scripting language and AWS scripting is desired.
• Any experience with POS (point of sale) software and technologies a distinct advantage

• Linux operating systems (Ubuntu preferred).
• Virtualisation (ideally Xen, alternatively advanced knowledge of others such as VMWare, KVM, Hyper-V etc.)
• Resilient and redundant file systems (ideally ZFS and DRBD, alternatively advanced knowledge of similar such as btrfs, LVM, RAID, CEPH, clustering solutions etc.)
• Shell scripting (ideally BASH, or Python, Perl, Ruby, Powershell etc.)

• Nagios
• CheckMK
• Apache
• CouchDB
• Windows operating systems

The right person for this critical role will need to adopt a flexible approach and be extremely well organised in order to be able to prioritise personal workload given the different demands for their time.

You’ll need strong analytical skills, have excellent problem-solving…