Director of Store Systems & Technologies

Director of Store Systems & Technologies leads the strategy, delivery, and ongoing performance of all technology used in Race Trac stores. This role ensures our store teams have reliable, intuitive tools that support great guest experiences and strong operational results. You’ll partner closely with Operations, Marketing, and cross‑functional leaders to align technology solutions with Race Trac’s business goals and long‑term growth strategy.

Note:

this role is based in Atlanta, GA at Race Trac's Store Support Center. This is not a remote-based position.

• Lead the vision, roadmap, and execution for all store technology platforms and systems
• Ensure store technologies are reliable, secure, scalable, and aligned with business needs
• Partner with Operations, Marketing, and other business units to understand needs and translate them into technology solutions
• Oversee vendor relationships, contracts, and performance for store technology products and services
• Manage budgeting, forecasting, and resource planning for store technology initiatives
• Drive continuous improvement, innovation, and simplification of store systems
• Ensure successful rollout, adoption, and support of new technologies across all stores
• Build, mentor, and develop a high‑performing team focused on operational excellence and service delivery.

• Establish a clear, actionable store technology roadmap aligned with business priorities
• Improve system reliability, uptime, and support responsiveness
• Strengthen partnerships with Operations and Marketing through consistent communication and delivery
• Successfully lead at least one major store technology upgrade or implementation
• Build trust with store teams by demonstrating a deep understanding of their needs and challenges
• Implement measurable improvements in store technology performance, cost efficiency, or user experience.

• Proven leadership experience overseeing store, retail, or field technology systems
• Experience managing budgets, contracts, resources, and large‑scale initiatives
• Strong background in technology strategy, system implementation, and vendor management
• Ability to build cross‑functional relationships and influence at all levels
• Strong communication and problem‑solving skills
• Ability to lead teams through change and drive adoption of new technologies

• Experience in convenience retail, fuel, QSR, or similar multi‑unit environments
• Knowledge of POS, back‑office systems, payment technologies, and store networking
• Familiarity with ITIL, service management, or operational support frameworks
• Experience with innovation, emerging retail tech, or digital transformation initiatives

• Reports to:
  
  Vice President of Retail and Digital Technologies
• Works closely with:
  Operations, Marketing, IT Infrastructure, Digital, Finance, and external technology partners