Vector- Digital Services Manager

Office/region:
Preferably Atlanta, GA, Bellevue, WA, Bloomington, MN, Westlake, TX

Job title:

Manager

Department:
Digital Services

Reports to:

Oksana Bardygula

Oliver Wyman’s Transportation and Advanced Industrials (TAI) practice supports aviation clients with digital transformation, system selection, implementation, and optimization. The Manager (Digital Services) leads or participates in client engagements, provides client advisory and project management, and drives practice growth through business development, intellectual capital creation, and mentoring.

• Consulting
  • Collaborate with clients to understand unique digital transformation needs
  • Conduct and support workshops to assess IT strategy and identify opportunities for leveraging digital solutions to enhance operational excellence
  • Drive or support client projects focused on the selection, implementation, and optimization of digital systems for the commercial aviation, aerospace, defense and rail industry sectors
  • Lead or support data migration efforts and leverage data analytics for strategic insights
  • Assist with resource planning and direct daily project assignments for client engagements
  • Be available to work on site at client facilities as needed
• Business Development
  • Participate in the identification, execution, and closing of business development activities, as required
  • Support project scoping, labor estimating, and statement of work creation, including commercial terms
  • Act as a member of the Oliver Wyman Vector’s Digital Services leadership team, participating in meetings and events, as required
• Continuous Improvement
  • Evaluate existing processes and implement optimized workflows that leverage digital tools to enhance efficiency
  • Drive innovation in operational practices, advocating for and implementing best practices in digital service delivery
  • Work within the AS9100 framework to promote and ensure quality and consistency during project execution
  • Support execution of strategic initiatives related to AI integration and capability development
• Mentoring and Development
  • Mentor junior team members in digital practices and methodologies, fostering continuous improvement and alignment with company values
  • Support career development, performance reviews, coaching, and leadership of team members
  • Promote knowledge sharing within the team to ensure successful delivery of digital services and projects

• 10+ years of experience in aviation, specifically in Maintenance and Engineering / Maintenance, Repair and Overhaul (MRO) system implementation, or Flight Operations system implementation, development or sales
• Bachelor’s degree in computer science, engineering, business, or 10-12 years of relevant experience as a system administrator, or as part of a Tech Ops or Flight Operations Organization
• Proven experience with data migration and data analytics
• Experience implementing M&E systems such as AMOS, IFS, SAP/iMRO, TRAX, or Flight Operations/Crew systems such as AIMS, CAE/Sabre, Jeppesen, NAVBLUE, or similar industry systems
• Understanding of regulatory requirements within the aviation sector is highly desired
• Strong stakeholder management and consulting experience is highly desired
• Functional expertise in one or more of the following areas preferred:
  Engineering, Maintenance Planning, Maintenance Execution, Supply Chain, Flight Operations
• Experience in AI applications is highly desired

• Expert skills in PowerPoint, Excel and other project management tools (such as Smartsheet)
• Strong leadership and team management capabilities
• Skills in change management and problem‑solving abilities
• Excellent communication and interpersonal skills
• Ability to identify client pain points and opportunities, propose, scope and estimate solutions, and prepare and present proposals
• Experience with client relationship management

• Familiarity with cloud computing platforms and cybersecurity measures
• Experience with programming languages such as Python, R, SQL would be an asset (preferred)

• Alignment with Oliver Wyman’s core values:
  Be Brave, Lead With Heart, Strive For Breakthroughs, Work As One, Own Our Impact
• Travel to client site may be required depending on case needs; applicants must be able to travel up to 50% of the time

The applicable base salary range for this role is $120,000 – $150,000. In addition to the base salary, this position may be eligible for performance‑based incentives and a comprehensive total rewards package, including health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, and employee assistance programs.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.