Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Long Ha

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running by supporting data centers, servers, storage, networking, power, and cooling equipment to ensure continual access to AWS services. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. The team collaborates across AWS to deliver high safety and security standards while providing scalable capacity at low cost, with an inclusive culture that welcomes bold ideas and empowers ownership.

Amazon Web Services is looking for an Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunications networks. The role executes a strategic plan to improve business processes and deployment of hyper‑scaled cloud infrastructure, including pre/post‑inspections for design validation, creation of a quality control system, and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for program management, quality, and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world.

Final date to receive applications:
Feb 8, 2026.

• Reports to the GCID-FD Deployment Manager, and updates regularly with Global Senior management.
• Serve as a key member of the GCID-FD team helping to drive overall Network Infrastructure strategy.
• Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators.
• Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.
• Establish and utilize reporting mechanisms and provide regular progress updates on program deployment to management and stakeholders.
• Periodically report on the overall network development program status across the assigned region.
• Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.
• Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.
• Interact with engineers, technicians, vendors and senior management on a daily basis.
• Audit completed construction work, review fiber test results, and hand‑off completed delivery to internal customers.
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
• Coordinate access and approvals to security‑regulated sites.

Travel: 25-40%.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate — customers range from startups to Global 500 companies rely on our products and services to power their businesses.

Amazon values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. We support flexible work arrangements and strive for work‑life harmony, with a culture that values inclusion and ongoing learning experiences.

We continuously raise our performance bar with opportunities for knowledge sharing, mentorship, and career development.

• 3+ years of technical infrastructure management experience
• Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software)
• Experience with varying scenarios of infrastructure builds
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk and critical path management

• Experience with AutoCAD and/or Building Information Modeling (BIM), as…