HR Technology Analyst - Careers

THE POSITION

Fan Duel is seeking an HR Technology Analyst to play a key role in maintaining, optimizing, and supporting Fan Duel’s suite of HR systems. Acting as the first line of support for system issues, this role ensures the smooth operation of HR technologies by resolving incidents, managing configuration changes, supporting integrations, and maintaining accurate system documentation.

The Analyst partners closely with HR, IT, and vendor teams to enhance system functionality, improve user experience, and ensure access and process alignment across platforms—helping deliver seamless digital experiences for employees across multiple countries. This is an ideal role for someone who enjoys problem-solving, system troubleshooting, and continuous improvement in a fast-paced, technology-driven HR environment.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

Everyone on our team has a part to play

• Serve as the first line of support for HR technology issues and incidents, identifying, triaging, and resolving user-reported problems across multiple platforms
• Collaborate with HR, IT, and vendor partners to escalation and track resolution of complex issues
• Monitor system performance and proactively identify recurring issues or opportunities for improvement

• Support configuration, testing, and validation of new functionality, enhancements, and system releases
• Develop and execute test scripts to verify accuracy, compliance, and alignment with business requirements
• Execute and validate mass data uploads and employee data changes, ensuring accuracy, auditability, and governance
• Assist with integration setup, monitoring, and troubleshooting between HR platforms and downstream systems
• Collaborate with HR Technology and vendor teams to ensure configuration aligns with governance standards and business needs

• Administer user access and security roles across HR platforms in accordance with internal policies and SOX requirements
• Conduct periodic access reviews and coordinate with HR and IT partners to ensure appropriate role assignments and segregation of duties
• Maintain detailed documentation and evidence of user access changes, approvals, and system configurations to support audit and compliance reporting
• Partner with internal audit and compliance teams to respond to SOX control testing and provide requested documentation or evidence
• Monitor compliance with data privacy, information security, and corporate governance standards across all HR systems

• Provide responsive and knowledgeable support to HR team members and end users, guiding them through processes and troubleshooting issues
• Develop and maintain user guides, job aids, and FAQs to enhance self-service capabilities
• Deliver basic training and knowledge-sharing sessions on system updates and best practices

• Maintain accurate documentation of system configurations, mass data uploads, test results, and SOX control evidence
• Track and analyze recurring issues to identify process improvement or automation opportunities
• Partner with HR Technology leadership to enhance documentation standards and ensure system changes are fully traceable and auditable
• Support continuous improvement initiatives to increase efficiency, compliance, and user satisfaction across HR systems

What we’re looking for in our next teammate

Fan Duel Group is the premier mobile gaming company in the United States and Canada. Fan Duel Group consists of a portfolio of leading brands across mobile wagering including:
America’s #1 Sports book, Fan Duel Sports book; its leading iGaming platform, Fan Duel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, Fan Duel Racing; and its daily fantasy sports product.

In addition, Fan Duel Group operates Fan Duel TV, its broadly distributed linear cable television…